Collections Coordinator

THIS POSITION IS BASED OUT OF OUR GARDEN CITY, LONG ISLAND OFFICE.

We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. In business 23 years and with $110 million in annual revenue and 300+ employees, TRITECH is one of the nation’s leading technology systems integrators serving clients in financial services, legal, technology, entertainment, hospitality, life sciences and government. Our one-source business model provides clients with a single source for the design, installation and maintenance of large/complex Audio Visual, Communications, PoE Lighting and Security Systems.

TRITECH’s corporate headquarters is located in Garden City, NY and the company operates regional operations centers in Boston, New York, Washington DC, Charlotte, Miami and Dallas. As TRITECH continues to grow we remain committed to delivering leading-edge technology and exceptional service to our clients.

The Accounts Receivable (AR) Specialist – Collections is responsible for managing outstanding customer accounts to ensure timely payment of invoices. This role focuses on minimizing delinquency, maintaining positive customer relationships, and supporting overall cash flow objectives through effective collections practices.

• Monitor accounts receivable aging reports and identify past-due accounts
• Contact customers via phone, email, and written correspondence to collect outstanding balances
• Investigate and resolve billing discrepancies or disputes in collaboration with internal teams (sales, customer service, billing)
• Maintain accurate and up-to-date records of all collection activities in the system
• Escalate high-risk or severely delinquent accounts to management
• Prepare regular reports on collection status, aging trends, and key metrics
• Ensure compliance with company policies and applicable laws/regulations related to collections
• Assist with month-end closing processes, including AR reconciliations

• High School diploma or GED required, Associate’s or Bachelor’s degree in Accounting, or a related field (preferred)
• 3+ years of accounts receivable and/or collections experience
• Strong understanding of AR processes, aging reports, and credit risk
• Proficiency in accounting software, Microsoft Excel, MS D365 (preferred)
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• High attention to detail and organizational skills
• Persistence & Follow-through: Ability to manage high volumes of accounts and follow up consistently
• Customer Focus: Maintain professionalism while handling sensitive financial discussions
• Analytical
  
  Skills:
  
  Ability to evaluate account histories and identify issues quickly
• Time Management: Effectively prioritize tasks to meet deadlines
• Integrity & Compliance: Adherence to financial controls and ethical standards

$55K – $60K per year commensurate with experience and includes a comprehensive benefits package:
Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 10 Paid Holidays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long Term
Disability.

TRITECH IS AN EQUAL OPPORTUNITY EMPLOYER