Accounts Receivable Specialist - OCS

About The Group

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group:
Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group:
Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels:
Retail, Food service, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

The Finance team at Lavazza North America supports the organization’s financial health by leading planning, budgeting, forecasting, reporting, and analysis across commercial channels. The team partners with sales, operations, accounting, and executive leadership to provide financial insight, strengthen controls, manage risk, and support profitable growth across the business.

The Accounts Receivable Analyst supports the Finance team by managing day-to-day accounts receivable activities, including payment processing, invoice monitoring, deductions review, rebate tracking, collections support, and account reconciliation. This role partners with customers and internal teams to resolve billing and payment discrepancies, maintain accurate receivable records, support month-end and year-end close activities, and contribute to process improvements that strengthen cash flow management and financial reporting.

The analyst also executes accounts receivable reporting in enterprise resource planning (ERP) systems, including SAP, in accordance with company policies and procedures.

Work location:

New York, New York

Work model:
Hybrid

• Process incoming customer payments and apply cash accurately to customer accounts.
• Analyze aged receivables, identify overdue balances, and support collection strategies to reduce outstanding accounts.
• Investigate deductions, rebates, short payments, and account discrepancies in partnership with customers and internal stakeholders.
• Support month-end and year-end close activities by ensuring receivable transactions are recorded accurately and on schedule.
• Prepareaccountsreceivable reports and execute transactions in SAP and related finance systems according to company policies and procedures.
• Maintain customer account documentation, correspondence, and audit support materials in accordance with process requirements.
• Collaborate with sales, customer service, accounting, and finance partners to resolve payment disputes and improve order-to-cash processes.
• Identify opportunities to streamline accounts receivable processes, strengthen controls, and improve reporting accuracy.

• Bachelor’s degree in Finance, Accounting, Business, ora related field; or equivalent professional experience.
• 3-5 years of experience in accounts receivable, collections, deductions management, or customer account reconciliation; consumer packaged goods (CPG), coffee, or beverage experience preferred.
• Experience applying cash, researching payment discrepancies, and managing aged receivables in a business-to-business environment.
• Working…