Collections Supervisor - Elite NY Firm

Our client, an elite NY firm, is seeking an experienced Collections Supervisor to lead the management of outstanding client balances and support timely payment across the firm.

This role works closely with attorneys and clients to resolve billing questions, follow up on past-due accounts, and maintain professional relationships.

Will partner closely with attorneys to review aging receivables, assess case-specific details, and determine effective collection strategies. This role involves actively managing past-due accounts; contacting clients to resolve outstanding balances; investigating billing histories to address disputes; negotiating payment plans; and ensuring all collection activity is accurately documented in the firm’s billing system. Additional responsibilities include managing e-billing platforms and appeals, processing and applying payments, tracking evergreen retainers, preparing weekly collections and aging reports, coordinating with insurance agencies and third-party platforms, completing administrative account tasks, and supporting ongoing account maintenance.

The ideal candidate will have extensive collections and accounts receivable experience, ideally within a law firm.

Excellent compensation and comprehensive benefits.