Billings and Collections Supervisor

About Media Radar

Media Radar, equips marketing, sales and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence—spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands.

With deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, Media Radar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive advantage.

The Billings and Collections Supervisor will oversee Media Radar’s billing and collections functions, ensuring accurate, timely invoicing and strong cash flow through effective collections management. This position plays a critical role in the order-to-cash process, partnering closely with Sales, Revenue Operations (Rev Ops), and Finance to ensure billing accuracy and timely resolution of collections issues.

As a hands‑on supervisor, the Billings and Collections Supervisor will lead a team responsible for day‑to‑day billing and collections activities, while also driving process improvements and ensuring strong internal controls across the order‑to‑cash cycle.

• Billing Operations
  • Oversee the end‑to‑end billing process, ensuring invoices are accurate, complete, and issued on time in accordance with contract terms.
  • Review and validate billing data, including pricing, contract terms, product configurations, and billing schedules, before and after invoice issuance.
  • Ensure billing data is fully aligned across Net Suite, Salesforce, and related systems.
  • Coordinate with the accounting team member responsible for sales tax, including collection of sales tax from customers, and partner with that person on changes to sales tax requirements and any necessary customer communications.
  • Partner with Sales, Rev Ops, and Order Management to resolve billing discrepancies and ensure smooth order‑to‑cash execution.
  • Support month‑end close activities related to billing, including revenue and deferred revenue schedules.
• Collections Management
  • Oversee the collections process, including monitoring accounts receivable aging and driving timely resolution of past‑due balances.
  • Develop and maintain a collections strategy that balances strong cash flow with positive customer relationships.
  • Escalate and resolve complex collections issues, including customer disputes, in partnership with Sales and Finance leadership.
  • Monitor and report on key collections metrics, including aging trends and bad debt reserves.
• Team Management
  • Supervise, train, and develop billing and collections team members, providing guidance and performance feedback.
  • Establish clear priorities and workflows to ensure timely, accurate billing and collections activities across the team.
  • Support hiring, onboarding, and ongoing development of team members as the function scales.
• Process Improvement & Controls
  • Identify opportunities to improve and automate billing and collections processes, particularly through process reconfiguration and the use of AI.
  • Support the development and maintenance of strong internal controls over billing and accounts receivable.
  • Assist with process documentation and continuous improvement initiatives to support scalability as the business grows.
  • Support annual audit requests related to billing, accounts receivable, and collections.
• Cross‑Functional Partnership
  • Partner closely with accounting leadership and the broader accounting team to ensure accurate, timely financial reporting.
  • Respond to internal and external queries related to invoices,…