Billing Specialist - Proskauer Rose LLP

The world’s leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach.

Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies.

Proskauer is seeking a Billing Specialist to execute the client administrative process, including engagement management, client intake, billing, collections, reporting and liaising with clients and partners. The Specialist will work closely with a Client Operation Supervisor (“Supervisor”) to support a group of partners and establish and execute an effective and customer focused full-service client processes, for the benefit of the Firm’s partners and clients.

This is a high-profile role within the Firm and will require daily interactions with partners and clients. Consequently, a high level of personal confidence and professionalism is required.

• Gain the respect and confidence of partners that client relationships will be appropriately executed by demonstrating professionalism, responsiveness and a strong work ethic
• Interface with client accounts payable departments (or other designated representatives) in a manner that demonstrates professionalism in keeping with the Firm's values and commitment to client service
• Prepare and review monthly draft bills to include addressing billing discrepancies in advance of partner review; discussing and implementing any changes; obtaining billing authorization from the partner; and ensuring consistent adherence to client-specific guidelines
• Respond to all queries regarding time entry and/or billing; proactively contact timekeepers to review time entry protocols
• Obtain third party/vendor expense back-up, and redact all client and personal information not relevant to the matter
• Participate in the collections process, resolving delinquent accounts in a timely manner according to Firm policy and escalating appropriately to Firm’s management
• Conduct client reviews verifying client/matter arrangement and information in management and reporting system
• Administer client engagement letter process, confirming letters adhere to the Firm’s standard, are issued on a timely basis, are properly signed with all appropriate schedules included, and are returned by the client
• Provide timely information on billing and collections
• Maintain records in accordance with applicable laws and Firm policy

• Undergraduate degree required; some exposure to finance or accounting preferred
• 2+ years in a related field, preferably service industry client operations
• Strong attention to detail and organization skills
• Corporate/Fund Formation billing experience a plus
• Ability to efficiently execute, review and organize a high-volume of client case activity
• Excellent interpersonal and client service skills
• Strong technical skills in Microsoft Excel
• Experience dealing with demanding clients, whether internal or external to the organization
• A demonstrated ability to consistently multi-task and meet multiple deadlines
• Understanding and delivery of an effective control environment
• Strong communication, presentation and negotiation skills
• Strong analytical and process skills
• Ability to work independently as well as within a team
• Ability to effectively interact with personnel across different functions and levels of the organization
• Prior law firm billing experience a plus.
• Knowledge of Elite and/or Aderant a plus
• Unders…