Billing Clerk

Location: New York

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to  protect people, enhance lives, and preserve the planet.

Job Summary The Billing Clerk is responsible for customized invoice submission for large, complex commercial customer assignments. This includes submission in third party portals, customized spreadsheets, email, and some postal mailed invoices. This role should provide timely and accurate invoicing to our large commercial customers daily, monthly, quarterly, and yearly (per contract agreement terms). Responsible for monthly reconciliation reports via tracking sheets to ensure all invoices have been submitted within the billing month.

Key Performance Indicators Invoice issue percentage (monthly) timely and accurate

Unprocessed billing volume due to data errors

Days from service to invoice issuance

Increased efficiencies via automating processes

Principal Duties and Responsibilities Perform all tasks related to processing special handling invoices for large, complex commercial customers

Maintain third party billing portals

Communication with cross functional internal teams related to customer account status will be required

Communication with various large commercial customers regarding account status

Maintain strong customer relationships through effective communication

Perform and maintain account billing reconciliations for customers

Investigate and resolve any irregularities or inquiries timely and accurately

Provide documentation to customers or cross functional teams requesting invoices, statements, etc.

Maintain sensitive customer financial information and organized financial records, electronically

Recommend improvements for invoicing processes

Researches and resolves second and third level customer inquiries

Develop key relationship with cross functional teams to mitigate invoicing errors CANDIDATE SUMMARY Required Experience Minimum 1 year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction based services preferred

Experience with third party portal billing preferred

Proficient Excel/Google Sheets experience

Good judgment, strong decision making and problem solving skills

Knowledge of transaction based services

Communicate articulately and efficiently in both written and verbal forms

Highly organized with strong attention to detail

Accounting knowledge

Required Leadership Traits and Characteristics Strong communication and interpersonal skills

Strong attention to detail and high level of accuracy

Ability to maintain a high level of confidentiality and professionalism

Excellent organizational skills

Be able to work as a team and independently

Formal Education, Qualifications or Training High School Diploma OR GED required

Base Pay Range Yearly: $30,800.00 - $56,100.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. to read more about our Total Rewards Program which includes:

Professional and Personal Growth Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more…