Administrative Assistant

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The Administrative Assistant is responsible for providing administrative support services for staff and participants to the WeCARE program as well as managing a busy reception area.

• Provide participant reception services including greeting participants, answering, and directing phone calls.
• Perform telephone outreach to individuals who failed to report for appointments.
• Print reports and review for errors and inconsistencies.
• Explain process and services to participants and obtain participant signatures for consent.
• Assist in scheduling participant appointments.
• Maintain participant medical documents, attendance records and files.
• Enter participant demographic data and action codes and scan documents into computerized databases.
• Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

• High school diploma or GED.
• Bachelor's or associate degree from an accredited college or university preferred.
• 1 year of full-time administrative support experience.
• Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
• Experience working with public assistance recipients, homeless, formally incarcerated, and/or those affected by the challenges associated with poverty a plus.
• Computer proficiency with the ability to enter data into specialized databases.

$19.24-$20.20/hr.

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom.

The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas:
Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.

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