Receptionist, Administrative​/Clerical

About The Role

Polymarket is looking for an energetic, detail-oriented Receptionist to be the face of our SoHo office. This is a full-time, on-site role with two rotating shifts (early and late), with occasional weekend coverage as needed. You will own the front desk experience: greeting guests, managing the daily external guest log, and coordinating closely with the CEO’s Executive Assistant, our on-site security detail, and building security to ensure everyone who walks through our doors is expected, welcomed, and properly vetted.

The ideal candidate loves helping others, thrives in a fast-paced tech startup environment, and brings a “no job too big or small” attitude. Thick skin, professionalism, and excellent communication skills are essential.

• Own the front desk experience, greeting all visitors and making sure they feel welcomed, informed, and directed to the right person or area.
• Manage the external guest log daily, ensuring all visitors are pre-announced, logged, and cleared with the CEO’s EA, leadership, department heads, OM, company security, and building security.
• Coordinate guest access with on-site security (including VIPs, trial workers, vendors, and candidates), ensuring IDs are checked and access procedures are followed.
• Monitor Signal/Slack channels for front-desk-related inquiries, and relay timely messages to internal stakeholders.
• Support meeting and event setup at the office (e.g., directing guests, helping with room readiness, IT, liaising with catering and facilities when needed).
• Receive, sort, and distribute mail, deliveries, and packages, keeping the reception and lobby area tidy, professional, and organized.
• Partner with the CEO’s EA, office manager, and department heads on a streamlined, auditable process for external visitors, including high-security guests and recurring vendors.
• Provide light administrative support across teams (e.g., scanning, filing, simple data entry, ordering front-office supplies) when the front desk is covered.
• Act as an extra set of eyes and ears on office security, flagging anything unusual and escalating appropriately.
• Jump in wherever needed—whether that’s helping with an event, moving chairs, or troubleshooting a last-minute guest change.

• 2+ years in a customer-facing role such as receptionist, front desk associate, hospitality, retail, or office coordinator.
• Experience in a tech company or startup environment is strongly preferred; comfortable with ambiguity and constant change.
• Excellent verbal and written communication skills; able to communicate clearly, concisely, and professionally with executives, guests, and vendors.
• High level of organization and attention to detail; you notice the small things that make the front-of-house experience feel seamless.
• Thick skin and composure under pressure; able to manage competing demands and occasional high-stress situations with a calm, friendly demeanor.
• Confident using modern tools (Google Workspace, Slack, basic visitor management or sign-in systems) and quick to learn new software or processes.
• Reliable, punctual, and comfortable working an early or late shift schedule, with flexibility for occasional weekend coverage when needed.
• A genuine service mindset and “roll up your sleeves” attitude—no task is beneath you if it helps the team and improves the office experience.
• Unlimited PTO, health, vision, and dental coverage
• 401(k) match
• On-site, design-forward office in So Ho
• Hardware setup and tools needed to do your best work

This role is ideal for someone who loves being at the center of the action, keeps things organized even when everything is moving fast, and wants to grow their career in a high-performing tech startup environment.