Tenant Services Coordinator

An NYC-based real estate firm is seeking a Tenant Services Coordinator to join the team.

• You have 1-2 years of real estate experience; commercial property experience preferred
• Experience with Angus Anywhere, Nexus Payables, SharePoint, or Yardi Voyager is highly preferred
• Highly organized withstrongcommunication,follow-through,and prioritization skills
• Proficient in Microsoft Word, Excel, and Outlook with ability to learn new systems

• Serve as primary point of contact for tenants, property management, engineering, and vendors
• Track service requests and supporttimelyresolution of building issues
• Prepare and distribute tenant communications and building notices
• Maintain building records, manuals, vendor data, and certificates of insurance
• Administer card access and related documentation
• Coordinate vendor scheduling for building services and projects
• Support tenant engagement initiatives and move-in activities
• Manage incoming calls, mail, deliveries, and office supply needs

• Tenants receive prompt, professionalsupportand clear communication
• Service requests and vendor work are tracked accurately and completed on time
• Billing, invoicing, rent tracking, and payroll support are handled efficiently
• Building records and compliance documentation are current and accurate
• Property operations run smoothly with strong administrative support for the management team

Salary Range: $70,000 – 75,000 annually, based on experience

Location: New York, NY – On site

Schedule: Monday-Friday, 8:30 AM – 5:30 PM

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees