Receptionist, Administrative​/Clerical

Job Overview

Reports To: The Receptionist reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Receptionist Overview: The Receptionist provides exceptional service by greeting and assisting all visitors, answering inbound calls, and maintaining a professional image of the company. The role is cross‑trained and may assist in mail/shipping operations, hospitality, and general office/facilities work as needed.

• Guest Experience – Register guests with building security and provide a gracious arrival experience for all colleagues and guests.
• Hospitality – Capture individual preferences for future visits and accommodate special requests creatively.
• Meeting Management – Resolve schedule conflicts, troubleshoot, and coordinate with Administrative Assistants to handle all meetings professionally.
• Meeting Support – Coordinate catering, employee lunch orders, set up in‑room services, ensure AV is functional, and maintain room supplies.
• Facilities – Report maintenance needs, coordinate work, prioritize resolution, and support pantry and cleaning needs.
• Administrative – Promptly answer the main company line, route calls and messages, and assist with reporting and other assigned projects.
• Cross‑train floater coverage for backup support.

• 2+ years of professional experience, preferably in a mid‑to‑large sized organization.
• Strong customer service mindset and proven support track record.
• Professional, positive demeanor; dependable and punctual.
• Proficiency with Microsoft Office applications.
• Schedule flexibility and independent judgment.
• Attention to detail, confidentiality, and effective communication skills.
• Performance mindset – both executing tasks and seeking improvement.

• Ability to lift 40‑60 lbs. on a standard wheeled cart or manually.
• Ability to walk, bend, kneel, stand, and sit for extended periods.
• Manual dexterity required for office machinery (phone, copier, binding equipment).

None or negligible.

This description is not comprehensive; duties may change at any time with or without notice.

Expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.

Pay Range: $26 - $30 USD.

• Career Growth – Opportunity to learn new skills and explore other career opportunities.
• Learning & Development – Work culture focused on learning and development.
• Recognition – Variety of recognition programs for all employee levels.
• Benefits – Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit & parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, group and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401k with matching, entertainment discounts, and paid time off.

Applicants are provided equal employment opportunities and a fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other status protected by applicable law.