Scheduler​/Office Manager

Location:

Manhattan, NY
Salary: $65K-$80K

Scheduling & Staffing

• Create, manage, and maintain caregiver schedules to meet client care needs
• Coordinate shift coverage, call-outs, and last-minute schedule changes
• Ensure appropriate caregiver-to-client matching based on skills, availability, and compliance
• Monitor overtime, travel time, and schedule efficiency
• Use HHAe Xchange daily for scheduling, visit verification, and documentation

Office Management

• Oversee day-to-day office operations and administrative workflow
• Serve as a primary point of contact for caregivers, clients, and families
• Maintain accurate client and caregiver records in compliance with agency and state requirements
• Assist with onboarding paperwork, compliance tracking, and credential management
• Support payroll preparation and billing processes as needed

• Minimum of 5 years of scheduling experience in a home care agency
• Hands-on experience using HHAeXchange is required
• Strong knowledge of home care operations and caregiver scheduling practices
• Excellent organizational, multitasking, and problem-solving skills
• Strong verbal and written communication skills
• Proficiency with computers, scheduling software, and office systems