Business Office Manager

Overview

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained physicians and scientists who help shape medical history and improve lives. An integral part of NYU Langone Health, the Grossman School of Medicine is committed to improving the human condition through medical education, scientific research, and direct patient care.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, and Instagram.

We have an exciting opportunity to join our team as a Project Associate.

The Bellevue WTC Environment Health Center (WTC EHC) in the CDC-funded WTC Health Program offers comprehensive, integrative healthcare of 9/11-related illnesses for WTC disaster Survivors community members including local workers, local residents, students, or those passing by the disaster area on 9/11/2001. Disease surveillance is integral to our mission, including understanding the rates of cancers, characteristics of cancers, biomarkers and disease course of patients with cancers related to WTC exposures.

• Review certifications for errors and ensure submissions meet federal guidelines.
• With WTC leadership, update the Certification policy and procedures as necessary.
• Work with WTC members and other WTC clinics on member transfer requests, including record management, tracking, and reporting duties.
• Provide excellent patient experience and maintain efficient clinic flow, including coverage of the clinic front desk as needed.
• Provide respectful and culturally appropriate patient assistance, on the phone and in the clinic; utilize interpreter services as needed to communicate in patients' preferred language.
• Utilize the WTC database application to identify patients whose certification has been delayed or unresolved, and work to resolve and close cases.
• Track certification-related data for reports to federal agencies.
• Audit certification-related information in the WTCEHC database to proactively address errors to ensure timely processing of documentation and resolve delayed or unresolved certification request cases.
• Manage WTCEHC database certification information, including inputting submission information and decisions received by the federal agency, NIOSH.
• Respond to all certification-related inquiries from internal staff, providers, patients, and other organizations.

• Word Processing/Typing:
  Prepare and proofread memos, reports and applications. Independently prepare responses to routine correspondence. Develop documents for presentation or meeting.
• Scheduling and Coordinating:
  Maintain routine calendar, schedule appointments, assist in preparing for conferences, and support events logistics as needed.
• Filing and Mail Distribution:
  Maintain office filing and storage systems, route mail, and respond to routine inquiries.
• Clerical Support:
  Provide clerical support, data entry, and general office duties; assist with supplies and front-desk interactions as required.
• Moderate Project Support:
  Provide project/program support, organize data, assist with meetings and events, coordinate content development, budgets, and surveys to improve workflow and customer satisfaction.
• Reports:
  Prepare and review documents, consolidate data, analyze information, and respond to information requests.
• Clerical Functions:
  Assist in department budgeting and petty cash processes; perform related duties as needed.

• Associate's Degree required.
• Minimum of 1 year of related office experience or equivalent combination of education and experience.
• Effective oral, written communication and interpersonal skills.
• Computer skills: working knowledge of Microsoft Word, Excel, PowerPoint, and Access; ability to develop basic formulas, set up routine procedures, and use email and calendars.
• Ability to proofread documents and write clear, concise first drafts.
• Typing speed of at least 45 net words per minute.
• Knowledge of standard office practices; ability to multi-task with attention to detail; ability to use standard office equipment.

• Associate's degree in a related field with 2 to 3 years of related experience in an office setting is preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with a supportive workplace and is an equal opportunity and affirmative action employer committed to diversity and inclusion. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or…