Assistant Insurance Fund Services Representative - NY HELPS

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NY HELP Yes

Agency Insurance Fund, State

Title Assistant Insurance Fund Services Representative - NY HELPS

Occupational Category Other Professional Careers

Salary Grade 13

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From 53413 to 65061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

From 8 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Onondaga

Street Address 1045 7th North Street

City Liverpool

State NY

Zip Code 13088

• Manage the day-to-day duties as a medical only Case Manager in the NYS Segment.
• Work-up and process Workers’ Compensation claims.
• Approve and deny medical bills.
• Respond to claimant and provider inquiries via phone and email.
• Routinely communicate with employers to obtain info about claims.
• File forms and correspond with the Workers’ Compensation Board.
• Review claims for retirement or transfer to lost time units.
• Complete other tasks as assigned or as needed.

• One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but aren’t limited to:
  Administrative Assistant 1, Business Services Center Representative 1, Payroll Specialist 1, Program Aide, Taxpayer Services Rep 1, Payroll Examiner 1; OR
• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR
• An associate degree or higher and two years of customer service experience that required independence in both verbal and written communication responsibilities.

Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Fringe Benefits:

• Competitive Compensation.
• Future Career Growth Potential.
• Open and Supportive Team-Based Environment.
• Plentiful Vacation, Personal, and Sick Leave Accruals.
• Paid State and Federal Holidays.
• Full Medical, Vision, and Dental.
• Retirement Options.
• Public Student Loan Forgiveness (PSLF).
• Possibility of Telecommuting, Flextime, and Alternative Work Schedules.

NY HELPS Program:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NYSIF Commitment to Diversity, Equity, and Inclusion

The New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected…