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Team Clerical Aide

Job in New York, New York County, New York, 10261, USA
Listing for: NYC Department of Social Services
Full Time position
Listed on 2026-02-16
Job specializations:
  • Administrative/Clerical
    Clerical, Government Administration
Salary/Wage Range or Industry Benchmark: 42288 - 48631 USD Yearly USD 42288.00 48631.00 YEAR
Job Description & How to Apply Below
Position: TEAM CLERICAL AIDE
Location: New York

applicants must be permanent in the clerical associate civil service title or be permanent in a comparable title eligible for 6.1.9 title change or be immediately reachable on exam # 3120.

the homelessness prevention administration (hpa) works to keep new yorkers in their homes. Hpa works with the department of homeless services (dhs), the nyc housing authority (nycha) and many other organizations and city agencies to assist families and individuals in need in obtaining and maintaining stable, affordable housing.

the office of civil justice (ocj) sits within hpa and consolidates the city’s various legal services programs at dss/hra and will work to increase the availability of legal services citywide. To do this, the office coordinates with legal services providers; the court system; the advocacy community; elected officials city officials inside and outside of hra/dss; policy makers; households in need; and other key stakeholders.

under the direction of the team supervisor the team clerical aide will provide clerical support services to the office of civil justice.

responsibilities
  • utilize standard office computer applications including word processing, data entry and some database management to process memoranda, letters, reports and other documents for units.
  • retrieve information from hra’s landlord internet site, first american database (landlord information) and other database applications used by unit.
  • maintain filing system for confidential case records, reports and other materials, by arranging materials in alphabetical, numerical, or other order by retrieving materials as requested in order to facilitate retention and retrieval.
  • forward reports and correspondence to appropriate persons and/or locations.
  • receive, screens, directs visitors to appropriate agency offices/parties by welcoming, questioning, and announcing visitors and providing visitors with information.
  • answer telephone, take messages and refer and transfer calls to appropriate person that can assist with requested service.
  • complete routine faxing and photocopying of documents as required.
  • coordinate mailings of program information for distribution.
  • perform other related clerical tasks.

hours: 9 am – 5 pm

work location: 106 east 16th street, ny

clerical associate - 10251

minimum qualifications

a four‑year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

skills requirement

keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

55a program

this position is also open to qualified persons with a disability who are eligible for the 55‑a program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a program.

public service loan forgiveness

as a prospective employee of the city of new york, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the u.s. Department of education’s website at (Use the "Apply for this Job" box below)..

residency requirement

new york city residency is generally required within 90 days of appointment. However, city employees in certain titles who have worked for the city for 2 continuous years may also be eligible to reside in nassau, suffolk, putnam, westchester, rockland, or orange county. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

additional

information

the city of new york is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $42,288.00 – $48,631.00

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