Claims Analyst​/Operations Assistant

Premier, global reinsurance firm seeking a Claims Operations Assistant. Please read the full description, claims processing experience is REQUIRED for this role.

I have been supporting this client for 20+ years and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.

This position is a hybrid role in midtown NYC

Reporting to the Assistant Manager
- Operations, the Claims Operations Assistant shall be responsible for, but not limited to, processing all aspects of claims information in our risk and accounting systems for all books of business written.

• Working closely with Claims, Underwriting and Finance as part of the Operations team:
• Review, analyze and process claims e-messages in the SICS system for all locations globally.
• Ensure all incoming claim correspondence is;
  • Reviewed
  • New claims set up in system as required
  • Added to the claim workflow system(s) and triaged accordingly
• Static claim management (review/chasing/closure).
• Claim analysis and handling with BDX accounts.
• Creation and circulation of claims management information on an as needed basis.
• Assist with implementation and execution of special/ad hoc projects within the Operations Department.
• Provide support to the broader Operations team to help to ensure smooth and efficient monthly and quarterly closes.
• Provide support to (Assistant) Manager with training and management of Operations Assistants in all aspects of technical account processing, reporting and systems.
• Help create efficiencies by reviewing existing processing and proposing updates/changes as appropriate.
• Ensuring SOX compliance for Operations processes.
• Ensure all functions are carried out with a high degree of quality, in a timely manner.

• Previous claims and claims processing experience essential.
• Excellent organizational skills with the ability to handle a variety of duties in a timely and accurate manner.
• Ability to work under own direction and with minimal supervision – however also needs to be an effective team player with ability to communicate clearly.
• Challenges the status quo and identifies innovative solutions to solve problems and improve work process.