Director of Executive Office Operations & Executive Assistant to CEO

KIPP NYCs Director of Executive Office Operations & Executive Assistant to the CEO (DEO & EA) is a critical member of the Executive Office who provides high‑level strategic operational and administrative support to the Chief Executive Officer, Chief of Staff, and the broader Senior Leadership Team. Far more than a traditional executive assistant this leader serves as a gateway— not a gatekeeper—to ensure that external relationships and priorities are aligned to what most advances the mission.

The DEO & EA is deeply attuned to the organization’s strategic priorities and uses sound judgment to anticipate needs, manage complex scheduling demands, streamline communication, and enable efficient high‑quality executive operations. This individual serves as a trusted partner who brings discretion, clarity, and strategic insight to every interaction; manages the flow of information throughout the Executive Office; and reinforces a culture of responsiveness, alignment, and professionalism.

This role is ideal for someone who thrives in fast‑paced environments, exercises strong relational intelligence, communicates with clarity and confidence in both written and oral communication, and brings an ownership mindset to supporting executive‑level work.

The DEO & EA reports to the Chief of Staff of KIPP NYC. The DEO & EA will be part of the Executive Office, a high‑performing team of strategic operators responsible for driving organization‑wide strategy alignment and special projects which enable the CEO and Senior Leadership Team to operate at scale and ensure that priorities are executed with clarity and purpose.

The DEO & EA will directly supervise an Office Manager; together they will ensure that KIPP NYC’s central office reflects the excellence and high standards of our schools.

General responsibilities include (but are not limited to):

• Steward the CEO’s and Executive Office’s time through strategic calendar management informed by organizational priorities, decision‑making rhythms, and stakeholder dynamics, ensuring focus on the highest‑impact work.
• Serve as a strategic gateway for scheduling and access, proactively anticipating conflicts, decision points, and follow‑up needs while assessing urgency, relevance, and sequencing as priorities shift.
• Triage executive communications with discernment, ensuring critical issues are surfaced quickly and appropriately while maintaining responsiveness and professionalism.
• Partner with Executive Office teammates to plan and execute leadership meetings, retreats, board and committee convenings, and special initiatives, providing strong coordination, judgment, and cross‑functional communication.
• Coordinate logistics, agendas, materials, and timelines for cross‑functional meetings and executive priorities.

• Prepare the CEO for meetings by assembling materials, drafting agendas, synthesizing pre‑reads, and highlighting risks, dependencies, or decision points.
• Support the drafting, editing, and preparation of executive‑facing and organization‑wide communications, including presentations, written updates, and correspondence from the Executive Office.
• Attend select meetings to capture key decisions, action items, and cross‑functional implications and support follow‑through by tracking next steps and deadlines.
• Maintain clear, well‑organized systems for executive documents, presentations, and information flow to ensure easy access and continuity.
• Manage complex domestic travel with attention to efficiency, cost, and executive preferences.

• Own and manage the day‑to‑day operations of the central office through the direct supervision and coaching of a full‑time Office Manager, providing clear priorities, guidance, and structure to strengthen operational consistency and effectiveness across all office functions.
• Oversee office operations and continuous improvement to ensure systems, processes, and physical spaces support efficient and well‑functioning office workflows.
• Advance a shared culture of operational excellence, partnering with staff to…