On-Site Office Coordinator

AKAM is seeking an On-Site Office Coordinator to work at a large residential co‑op. The ideal candidate will be organized, service‑oriented and able to support daily building operations and serve as a key point of contact for residents, vendors, and management. This role is ideal for someone who thrives in a fast‑paced, resident‑facing environment and enjoys keeping operations running smoothly.

• Serve as the primary on‑site administrative contact for residents, Board members, and vendors
• Answer phones, respond to emails, and manage resident inquiries with professionalism and discretion
• Coordinate move‑ins/move‑outs, deliveries, access requests, and building communications
• Assist with maintenance request tracking, work orders, and vendor scheduling
• Maintain building records, resident databases, and office files (digital and physical)
• Support the Property Manager with correspondence, reports, meeting preparation, and special projects
• Monitor lobby/office activity and ensure a welcoming, organized front office environment
• Assist with board meetings, elections, mailings, and compliance documentation as needed

• 2+ years of administrative, office coordination, or residential property experience preferred
• Experience in a co‑op, condo, or property management environment is a strong plus
• Excellent written and verbal communication skills
• Strong organizational skills with high attention to detail
• Professional demeanor with strong customer service instincts
• Proficiency in Microsoft Office; property management software experience a plus
• Ability to handle confidential information with discretion

• Reliable, polished, and calm under pressure
• Comfortable interacting with a high‑volume resident population
• Proactive and resourceful with a “no task too small” mindset
• Team‑oriented with the ability to work independently on‑site