Rent Administrator

97-04 Sutphin Blvd, Jamaica, NY 11435, USA

Posted Wednesday, February 18, 2026 at 5:00 AM

ABOUT US:

- We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Rent Administrator

This position has a 35-hour work week.

• Maintain accurate income and rent information in various databases
• Prepare weekly reports of tenants’ rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues
• Prepare weekly reports following trends in general arrears issues and coordinating payment plans
• Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building
• Meet with tenants to answer rent related issues
• Collaborate with social services on tenants’ rent issues
• Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations
• Lead bi-weekly meetings with staff to communicate current arrears situations
• Draft legal documents, including 14 Day Demand notices
• Coordinate with maintenance department regarding additional repair or replacement charges
• Complete, review, and track all subsidy and lease renewals
• Oversee tenant rent changes, including those changes that affect rent subsidies
• Provide residency letters for individuals, when applicable
• Coordinate with outside counsel regarding non-payment legal action and make court appearances, when necessary
• Review legal and subsidy bills for accuracy on a monthly basis
• Perform other related duties as assigned

• Bachelor’s or equivalent experience
• Experience working with special needs individuals;
  Familiarity with rent, accounting, or banking preferred
• Superior organization, analytical, and interpersonal skills;
  Ability to work with diverse populations;
  Ability to work independently and as part of a team;
  Ability to handle multiple high priority tasks simultaneously
• Current and active New York Notary preferred
• Proficiency with Microsoft Office suite
• Strong proficiency with creating and maintaining spreadsheets & databases