Staffing Coordinator, Administrative​/Clerical

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a
* Staffing Coordinator
* who is passionate about making a difference and driving impact. This
* role
offers an opportunity to contribute to meaningful work and help shape the future of care in the New York communities. We are hiring an On-Site Bilingual Spanish Staffing Coordinator that has experience covering Westchester (Rockland County, Orange County), Dutchess County, Nassau County and Suffolk County!
We offer weekly pay between $22.00-$25.00 an hour! Office hours Monday
-Friday 8:30am-5:00pm. The office location is 148 39th St. Suite 19-4-BB Brooklyn, NY 11232.

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

What You’ll Do:

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

What You’ll Bring:

• Excellent organizational skills: ability to multitask and manage multiple responsibilities.
• Strong problem-solving skills.
• Excellent verbal communication skills, primarily on the telephone.
• Mature demeanor needed for directing others on cases.
• Proficient with Microsoft Office Suite, especially Excel.
• Familiarity with HHA Exchange software, strong time management, ability to prioritize multiple tasks, and maintain professionalism under pressure

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred : At least 1 year of experience as a home care coordinator and bilingual Spanish skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent.

• Ability to communicate effectively and clearly with others to exchange information.

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

The Care Coordinator position serves as the liaison between a designated branch or territory and its Care Givers & clients. This role develops appropriate care plans for clients, and oversees Care Givers, to ensure that clients receive quality care. The Care Coordinator understands policies and ensures compliance with regulatory and Company rules and guidelines.