Senior Billing Coordinator

Job Summary

The Senior Billing Coordinator is responsible for coordinating billing requirements for various partners, secretaries and their clients. Requirements entail billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service.

The Senior Billing Coordinator is responsible for all the following:

• Compile, analyze and process a high volume of attorney bills to clients monthly
• Ensure that controls are adhered to relating to setup of new matters, to prevent data and distribution errors
• Process write-offs according to Firm guidelines and policy
• Resolve complex client requests relating to bill formats and charges as related to client agreements
• Complete all daily audit requests
• Effectively interact and communicate with attorneys, clients, secretaries to provide accurate financial information
• Create billing schedules and various billing analyses as required
• Assist with month-end and year-end closing duties
• Attend partner meetings and monthly management meetings to review unbilled fees/costs
• Review and edit pre-bills in response to attorney and secretary requests
• Execute complex billing, such as multiple discounts by matter, split billing and preparation of electronic bills in a timely fashion
• Mentor and train new Billing coordinators as directed
• Research and verify descriptions, amounts, rates and client billing requirements and make appropriate corrections
• Interact with conflicts and secretaries for new matter openings to ensure compliance
• Review billing supporting documentation for accuracy
• Communicate and respond to inquiries from e billing vendors, partners, employees and Firm management
• Work collaboratively with the collections and cash receipts teams on accounts receivable issues
• Update billing addresses and payer information as needed
• Produce ad hoc reports as requested
• Distribute monthly partner reports
• Work with e-billing team to review monthly invoices, rejections
• Assist with special projects as needed
• Perform other duties as assigned

• Bachelor’s degree or equivalent in a relevant area (e.g., accounting, finance or business administration) preferred
• Minimum of 3 to 5 years of billing experience within law firms
• Proficiency with MS Suite software such as Outlook, Word, particularly in Excel
• Knowledge of 3E Elite is required;
  Ebilling hub
• Excellent client service and listening skills, with the ability to exercise sound, independent judgment under minimal direct supervision
• Excellent written and oral communication skills
• Strong organizational, analytical and time management skills, as well as the ability to multi-task within a high pace environment
• Must be resourceful, detail oriented and proactive to the needs of the Firm with the ability to maintain information accurately
• Flexibility to adapt to all work situations and work varied hours
• Strong attention to detail

The firm is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, non-disqualifying physical or mental disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.