Administrative Assistant

Benefits

• 401(k)
• Competitive salary

We are seeking a high-level Executive Assistant to support the CEO of a rapidly growing security company. This role goes far beyond traditional admin support. The Executive Assistant will act as a central coordinator, client-issue gatekeeper, and execution driver, ensuring operational discipline, client satisfaction, and protection of the CEO’s time.

This position is ideal for someone who thrives in fast-paced environments, is highly organized, professional under pressure, and comfortable enforcing accountability across teams.

• Monitor and manage incoming client communications
• Track, log, and follow up on all client issues and requests
• Ensure timely resolution of complaints with Operations
• Draft professional responses and updates on behalf of the CEO
• Schedule and prepare quarterly client check‑ins
• Track contract renewals, expirations, and pricing adjustments

• Manage CEO calendar, meetings, and priorities
• Screen emails and calls; elevate only critical matters
• Prepare meeting agendas, summaries, and follow‑ups
• Act as a buffer between CEO and day‑to‑day operational noise

• Track guard compliance (licenses, training, certifications)
• Flag repeated attendance or performance issues
• Coordinate with Operations on coverage gaps and replacements
• Ensure post orders are updated, distributed, and acknowledged

• Track internal action items and deadlines
• Follow up with managers and supervisors to ensure execution
• Maintain task lists and weekly reports for CEO review Administrative Oversight
  • Coordinate timesheet collection from guards and escalation matters
  • Prepare documents (COIs, letters, internal memos)
  • Assist with onboarding coordination for new hires
  • Support invoicing follow‑ups and vendor communication
  Required Qualifications
  • 3+ years as an Executive Assistant, Operations Coordinator, or similar role
  • Strong written and verbal communication skills
  • Exceptional organizational and follow‑up abilities
  • Comfortable handling confidential and sensitive matters
  • Ability to multitask and prioritize under pressure
  • Professional demeanor with clients, executives, and staff
  Preferred Experience
  • Security, facilities, hospitality, or service‑based industries
  • Experience supporting a founder or CEO
  • Familiarity with scheduling, payroll, or compliance tracking

  Strong communication skills both written and verbal for professional correspondence and customer service interactions. This position offers an engaging work environment where attention to detail and proactive problem‑solving are valued highly. The successful candidate will play a vital role in supporting our leadership team through efficient administrative practices and seamless project execution.

  Job Type: Full‑time

  Work Location:
  
  In person