Administrative Program Coordinator

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan.

For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. We are seeking an Administrative Program Coordinator to provide administrative, programmatic, and operational support to all departments and programs across the organization. Reporting to the Director of Operations, the Administrative Program Coordinator will have an initial and primary programmatic focus on our Women’s Mental Health Shelter at the Park Avenue Armory and will serve as the liaison between our colleagues internally in administration, accounting, program and operations and externally with governmental funders, vendors and other key stakeholders.

Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team which includes social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, help clients to transition from homelessness to permanent housing.

The Administrative Program Coordinator will begin with coordinating and organizing all administrative, program, and property management compliance requirements associated with operating the Women’s Mental Health Shelter. Beyond the initial deployment, the Administrative Program Coordinator will have varied and broad-ranging responsibilities, and work across all programs and departments. We are looking for a candidate who is a team player and proactive problem solver to ensure effective completion of assignments and projects.

This is an excellent opportunity to learn and work across teams, and interface on internal and external affairs, government and funder relations, communications and more, all in furtherance of our programs and mission.

The Administrative Program Coordinator will:

• Work in partnership with colleagues across all programs and departments to implement programmatic priorities
• Serve as a project coordinator and liaison with internal and external stakeholders leading various cross-functional initiatives and special projects
• Assist with contract, legal, administrative and organizational compliance and file management to ensure accurate record keeping, streamlined communication and execution of assignments
• Serve as a liaison with government agencies for numerous projects, including but not limited to:
  New York City Department of Homeless Services (DHS);
  New York City Department of Mental Health and Hygiene (DOHMH); and New York State Office of Temporary and Disability Assistance (OTDA)
• Provide administrative and operational support for various internal and external special events linked to our programmatic, fundraising and development efforts
• Review government regulations and standards to ensure correct documentation and programmatic and operational compliance
• Support programmatic, operational, administrative, and logistical needs across the organization by improving and implementing effective communication strategies and systems
• Prepare and analyze various reports by inputting and tracking information in multiple internal and external databases
• Update written procedure guides, policies and operational systems
• Generate administrative support tools and visualizations in Microsoft Office Suite including Excel, Word, Forms and others
• Complete all other…