Front Desk Receptionist - Bilingual Spanish

Our Ideal Front Desk Receptionist - Bilingual Spanish Job Summary

We are looking for a highly organized and detail-oriented Front Desk Receptionist to join our growing team. The Front Desk Receptionist will deliver exceptional customer service assistance and serve as a point of contact for front desk coverage, incoming phone calls, incoming and outgoing mail, and faxes in our Forest Hills office.

• Greets, welcomes, and directs visitors and manages therapy appointment calendar
• Manages high volume of phone calls and routes to appropriate parties
• Distributes incoming mail, faxes, and deliveries to the appropriate department/staff
• Responsible for stamping of mail and daily drop off to the Post Office
• Processes copies and daily mailing for departments
• Electronically filing
• Organizes and distributes testing materials
• Manages the lobby area and keeps it organized and clean
• Communicates any known office–related issues to the Office Manager to ensure they are resolved in a timely fashion
• Maintains front desk daily logs
• Four holidays per year will be responsible for answering phones from home and covering front desk operations until the end of the business day
• Other duties as assigned by the supervisor

• Bilingual Spanish/English a must
• Bachelor's degree preferred
• Excellent customer service skills
• Friendly, positive communicator via in‑person, email, phone, or webchat
• Proficient in Microsoft Outlook, Word
• Strong multi‑tasker who has at least one year of prior office experience
• No task is too big or too small
• A team player who is detail‑oriented and goal‑driven

• Occasionally ascends/descends stairs or moves and/or lifts objects at work weighing up to 20 pounds
• Must be able to remain in a stationary position for prolonged periods of time (up to 90% of the work day) working on a computer or electronic device
• The ability to observe details at close range and communicate information so others will understand

• Comprehensive medical, dental, and vision coverage, and 401k with employer match
• Short‑ and long‑term disability coverage as well as life, flex spending, and commuter benefits
• Paid time off, sick time, and holiday pay
• Various employee discounts on entertainment and equipment
• Educational reimbursement and referral bonuses
• Structured initial training
• Monthly administrative events and so much more

Full‑time hourly non‑exempt $20‑21 per hour

In office, Monday‑Friday 9:30 am‑6:30 pm. This is not a remote position.