Communications Associate; Hybrid NYC

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers that help companies and individuals address their most significant risk, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach. Learn more at

The Communications Associate is a central role responsible for crafting enrollment communications and maintaining the structure and day-to-day materials of the Communications team. The focus is the creation and customization of electronic and print communications, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements.

This position is full-time, Monday through Friday from 8:30 AM to 5:30 PM Eastern Time. For the first three months, the employee will need to be in the NYC office for training up to three days per week. After the training period, the manager may determine a fully remote or hybrid schedule.

• Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.
• Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards.
• Coordinate with other teams for timely production of paper mailings and websites.
• Manage multiple projects with quick turnaround timelines while maintaining attention to detail.
• Collaborate with internal teams to identify and develop process efficiencies.

• Bachelor’s degree preferred or equivalent professional experience.
• Strong written communication and editing skills and a questioning mindset.
• High attention to detail, particularly with structured documents and data-informed content.
• Ability to manage multiple projects with competing deadlines.
• Proficiency in Microsoft Word, PowerPoint, and familiarity with Excel.
• Comfort working within approval workflows and cross-functional environments.
• A high level of accountability and ownership of work.
• Life & Health License preferred or ability to obtain within 6 months.

• Experience with benefits enrollment communications, insurance, or financial services.
• Familiarity with HTML or Adobe Creative Cloud.
• Familiarity with IDI and/or LTC products.

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range for this position is $52,000–$60,000, determined by experience, credentials, education, certifications, the scope and location of the role. The base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP is an inclusive Equal Employment Opportunity employer.