Army Emergency Relief​/Information & Referral Administrative Assistant - Fort Drum, NY

Position Overview

Administrative Assistant for Cornell Cooperative Extension Association of Jefferson County supporting the Fort Drum Information and Referral Program and Army Emergency Relief Program.

• Answer telephones and assist or direct calls to the appropriate person.
• Maintain administrative files and statistical data for the Army Emergency Relief and Information and Referral Program; generate reports as needed.
• Register program participants; greet and direct visitors.
• Assist with scheduling meetings and classes; record meeting minutes and provide meeting materials.
• Enter data in computer programs and online forms.
• Provide support to educators and managers (filing, copying, formatting correspondence, printing newsletters, etc.).
• Assist the Financial Readiness Manager with dissemination of financial information, emergency assistance, and reservist mobilization activities.
• Maintain professional relationships with agencies, businesses, and the public; maintain volunteer hours and submit reports.
• Collect evaluation data and support assessment of Soldier and family needs.
• Collaborate in professional development activities; support association priorities.
• Maintain an inclusive and respectful environment for clients, staff, volunteers, and the public.

• High School Diploma or equivalent.
• Relevant experience for the role.
• Valid NYS Driver’s License; ability to meet travel requirements.
• Flexible working hours, including evenings and weekends.
• Knowledge of Information and Referral guidelines, Army Emergency Relief guidelines, community and human service resources, and employment services.
• Demonstrated ability to use program resources, assess fiscal need, work independently, interact with diverse populations, and maintain confidentiality.
• Proficiency with telephone systems and standard computer programs.

Full‑time, non‑exempt, 40 hours per week. Hourly rate: $19.00. Comprehensive benefits package includes health and dental insurance, retirement, vacation, sick and personal leave.