Career Support Coordinator

The School of Management’s Career Resource Center ( CRC ) partners with School of Management students from undergraduate through masters and MBA programs to develop effective strategies leading to successful career and professional growth.

The CRC seeks a dynamic Career Support Coordinator to manage essential daily operations and administrative needs of a multi-faceted office. This role supports budgeting, appointment coordination, and our goal of 100% engagement in experiential learning. The ideal candidate is highly organized, detail-oriented, and collaborative, with strong administrative, technical, and customer service skills.

• Co-manage office budget and financial processes, including monitoring expenditures, writing purchase orders, managing invoices and reimbursements, tracking expenses, and maintaining related records.
• Administer and track the student travel reimbursement fund ( WOW Fund) and serve as liaison to the business office and facilities regarding procurement and operational processes.
• Assist with credit-bearing and operational functions of the internships and experiential learning team: post internships, review reports, process learning agreements, complete course registrations, track assignments, and facilitate CPT requests.
• Support and coordinate logistics for all CRC events and contribute to social media and marketing efforts.
• Maintain content in Biz Link, ensure data confidentiality, and edit video captions as needed; participate in technology-related initiatives.
• Provide support for student career development, including practice interviews and resume reviews as needed.
• Serve as the first point of contact for the CRC by greeting guests, responding to inquiries, scheduling appointments, and monitoring shared email accounts.
• Utilize software such as Biz Link (Symplicity), Suitable, Quinncia, HUB , UB Learns, SIRI , Concur, Panopto, Teams, Zoom, and MS Office to support operations.

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.

• Bachelor’s degree with 1 year of experience.
• Strong writing, communication and data management skills as well as excellent interpersonal skills.
• Exemplary time management and ability to multitask in public space.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook), Zoom/Teams, a customer relationship management system, and capacity to learn quickly.
• An understanding of budgeting processes.

• 2+ years experience in a customer-service environment.
• Experience working in a higher education environment.
• Knowledge of SUNY procedures related to departmental support.
• Experience with CRM , HUB , Adobe Pro, Teams, Zoom, MS Office Suite, Panopto, Blight space (UB Learns), Concur, Siri, Blue Services, and Shop Blue or other procurement system.

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at diversity or by phone .