Evening & Weekend Library Operations Specialist

Baruch College - The William and Anita Newman Library

• Schedule: In-person position with required evening and weekend availability
• Compensation: $24.75 per hour
• Annual Work Limit: Maximum tenure of 1,040 hours per year
• Benefits: Part-time employees qualify for benefits (health and supplemental) based on eligibility requirements

Join the Team at the William and Anita Newman Library

The William and Anita Newman Library acts as a catalyst for learning, discovery, and transformation at Baruch College. We promote academic excellence by ensuring equitable access to knowledge, fostering information literacy and critical thinking, and equipping the Baruch community with the resources and guidance needed for innovative research, impactful teaching, and lifelong learning. The library serves as a vibrant center for learning, research, technology, and collaboration, supporting over 19,700 students from the Marxe School of Public and International Affairs, the Weissman School of Arts and Sciences, and the Zicklin School of Business.

Located within Baruch College’s 330,000-square-foot Library and Technology Center, the library provides innovative services, collaborative spaces, and impactful student support to a dynamic academic community.

We are seeking a proactive, organized, and service-oriented Administrative Operations Associate to help support daily library operations, coordinate staffing, and deliver front-line services in a fast-paced academic environment. This role is ideal for individuals who enjoy problem-solving, communicating with diverse groups, and helping ensure that complex operations run smoothly behind the scenes.

Why Join Us?

At the Newman Library, you’ll become part of a collaborative and welcoming team dedicated to student success and public service. This position offers hands‑on experience in academic library operations, scheduling coordination, customer service, and administrative support within a highly active campus environment.

You’ll gain experience working across service desks, operational workflows, scheduling systems, and library technologies while contributing directly to the day-to-day experience of thousands of students and visitors.

What You’ll Do

As a Technical Administrative Associate, you will play a key role in supporting library operations and ensuring excellent service across our public‑facing department.

Responsibilities include:

• Assist with coordinating and maintaining staffing schedules and service desk coverage for a large team in a fast‑paced service environment
• Assist with calendar management, scheduling updates, and operational communication
• Deliver professional and welcoming front‑line service at circulation and technology service desks
• Respond to inquiries via email, phone, and in person with professionalism, accuracy, and attention to detail
• Support daily library operations, including circulation, information services, and technology assistance
• Assist with documentation, organization, and maintenance of library policies, procedures, and operational records
• Support digital projects, including transferring hard‑copy materials to digital repositories
• Use Alma and other library systems to support circulation and service operations
• Help monitor workflows, identify issues proactively, and communicate scheduling or operational concerns effectively
• Perform routine administrative and clerical duties, including data entry, shelving, and document organization
• Collaborate with library staff across departments to support service continuity and operational needs
• Work evening and weekend shifts as part of the library’s public service schedule
• Perform other related duties as assigned

Who You Are

We’re looking for someone who is dependable, adaptable, and highly organized, with strong communication skills and a proactive mindset.

The ideal candidate:

• Communicates professionally and confidently with students, faculty, staff, alumni, and visitors
• Anticipates operational and scheduling needs with strong attention to detail
• Is comfortable managing multiple priorities and shifting responsibilities in a busy environment
• Demonstrates sound judgment, reliability, and follow‑through
• Thrives both independently and as part of a collaborative team
• Maintains a strong customer‑service mindset in all interactions
• Is proactive, solutions‑oriented, and comfortable asking questions or offering suggestions
• Has experience with scheduling, administrative coordination, customer service, or operations support
• Is proficient in Microsoft Office Suite and comfortable learning new systems and technologies

Experience working in libraries, higher education, customer service, scheduling coordination, or administrative operations is strongly preferred.