Workplace - Workplace Coordinator

WORKPLACE COORDINATOR

Location: New York, NY (Fully Onsite)

Schedule: 7:30am-4:30pm EST with flexibility to stay onsite for evening events

Pay: $30-40/Hr

Start: Targeting July 14

This position sits with the world's leading streaming entertainment service with 193 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. This role focuses on ensuring a world-class work environment through collaboration with Workplace Experience and Operations teams.

• Event Management: Take a hands‑on approach to event management, assisting the Workplace Team in organizing and breaking down special events, including happy hours, pop‑up events, internal meetings, and other gatherings.
• Event Space Maintenance: Ensure the cleanliness and organization of event spaces and storage areas.
• Vendor Coordination: Facilitate setup and takedown processes for vendors during events and other large meetings, ensuring smooth logistical operations.
• Employee & Visitor Engagement: Ensure a welcoming and professional presence for guests, candidates, and employees by promptly identifying and addressing their needs with courtesy and professionalism.
• Reception Support: Provide support to the receptionist during lunch breaks and cover absences to ensure seamless front desk operations.
• Communication and Engagement: Actively monitor and engage with the workplace Slack channel and other employee‑facing platforms, assisting the Workplace team in distributing company communications.
• Ticket Management: Own Envoy and Zendesk support requests, ensuring timely and effective resolution of inquiries and issues.
• Vendor
  
  Collaboration:
  
  Work collaboratively with food and beverage vendors to manage coffee services, inventory, and the setup and breakdown of events or meetings. Additionally, manage weekly headcount assessments.
• Pantry Oversight: Conduct daily walkthroughs of pantry areas to ensure cleanliness and stock, and perform daily facility walkthroughs to identify and address any maintenance needs by assigning service tickets as required.

• Strong written and verbal communication skills
• Interpersonal skills: approachable and capable of building positive relationships with colleagues and vendors
• At least 3 years of administrative, hospitality and/or customer service experience
• Demonstrated success with cross‑functional teams as this role closely partners across AV, Security, and EHS
• Vendor management experience; including food & beverage services as well as special event support suppliers
• Experience with building guest and ticketing systems
• Basic design experience (Canva, Google Slides, etc)
• Well‑versed in all aspects of G‑Suite tools

• Project or Event management background
• Budget management
• Knowledge of workplace safety standards
• Bi‑lingual in English and Spanish
• Envoy/Zendesk proficiency

• Canva:
  Create an event proposal with ROS
• Google sheets:
  Put together an event budget