Program Assistant; Hybrid Per Diem

Overview

Assists in the coordination and management of all activities associated within a specific program. Provides administrative and clerical support to staff as needed. Works under general direction.

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones:
  Medical, Dental, Vision, Life and Disability
• Employer‑matched 401k retirement saving program
• Personal and financial wellness programs
• Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement and CEU credits

• Inputs, updates and maintains central database of program information. Retrieves/formats information/data and generates reports as needed.
• Performs administrative support functions (e.g. filing, faxing, and copying, etc.), including spreadsheet applications.
• Manages distribution, tracking and maintenance of VNS Health issued laptops and licenses for staff, as needed.
• Performs outreach calls to external providers to obtain information about prospective or current clients.
• Compiles information and prepares analyses of requested information or data.
• Responds to administrative inquiries or matters from staff and community‑based providers. Follows up and resolves administrative issues on a timely basis.
• Works with facilities throughout the boroughs and/or staff within the program to ensure administrative needs are met. Follows up on outstanding requests as necessary.
• Coordinates with Human Resources and other departments to resolve administrative problems or issues (i.e., time requests, payroll and related human resources activities, etc.) to assist in the management of efficient record keeping system for the department.
• Assists Program Manager with gathering data, developing reports, charts to identify trends as needed
• For BH & Mobile Crisis Management Services only:
• Inputs and maintains insurance and billing information in BH systems.
• Works collaboratively with Revenue Cycle department (RCD), Finance, EHR Administrator, and insurance plans to answer questions and resolve issues in a timely manner.
• Performs pre‑billing review and quality assurance on progress notes, entitlements and demographic data to ensure accuracy of monthly billing and compliance with Medicaid billing regulations. Performs all functions necessary for the completion of timely billing and resubmission of denied claims.

Education: High School Diploma GED equivalent required. Bachelor's Degree in Business, Healthcare or Social Work administration or a related discipline preferred.

Work Experience: Minimum of two years administrative, business or office experience required. Proficient with personal computers, including Microsoft Word, Excel, and Access required. Effective oral, written communication and interpersonal skills required. For BH & Mobile Crisis Management Services only:
Experience with Medicaid and managed care billing preferred. Bilingual in English and Spanish preferred.

USD $20.98 - $26.23 /Hr.

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home‑ and community‑based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.