Medical Receptionist​/Administrative Assistant

Job Description

The Practice

Gervaise Gerstner M.D. P.C. is an internationally-recognized Dermatology Practice. Dr. Gervaise Gerstner is one of the most respected and sought after physicians in New York City. A board certified dermatologist for over 19 years, Dr. Gerstner is acclaimed worldwide for her pioneering expertise with Fraxel laser treatments. She is supported by a small administrative and medical team that work closely together to provide each patient with an exceptional experience.

We are looking to hire a Medical Receptionist for a high profile dermatology office. Knowledge in the dermatology & beauty industry is ideal. Excellent organizational and administrative skills are needed on a daily basis. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

To ensure success, Medical Receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Our Medical Receptionist encompasses a variety of responsibilities that are designed to provide support for additional staff and to the doctor directly. We are looking for someone who is enthusiastic, personable, friendly and a team player.

Responsibilities Include, not limited to:

• Greet and attend to patients in person and over the phone.
• Knowledge in the dermatology field to assist patients with questions while booking
• Knowledge in skincare products when helping patients build their at home regimens
• Professionally assist doctors, staff, visitors and patients as needed
• Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Schedule appointments between doctors and patients.
• Ensure that cosmetic product stock levels are adequate and orders are made promptly
• Complete accurate documentation of patient visits.

Education

• High School or Equivalent (Required)
• Bachelor’s Degree (Preferred)

Experience

• Computer/EMR Skills (Preferred)
• Phlebotomy (Preferred)
• Customer Service (Preferred)
• Medical Receptionist (1 year required)
• Dermatology Office (Preferred)