Multinational Producing Office Administrator

Job Overview

Multinational Producing Office Administrator – Join a global insurance leader as an internal-facing administrative professional supporting multinational programs and client executives.

• Provide administrative support to Multinational Client Executives, Coordinators and Underwriters for portfolio Tier 1‑3 programs.
• Handle end‑to‑end servicing of Tier 4 standard programs, including tax and fee calculations, invoice preparation, master policy booking and issuance.
• Execute new business, renewals, endorsements and cancellations in AIG systems.
• Track updates and upload documents within AIG systems and electronic files.
• Review handoffs from Coordinators or Underwriters for completeness; resolve discrepancies.
• Input details into the AIG Multinational workflow tool to release release instructions.
• Monitor and resolve questions or rejects from the AIG or partner network.
• Track policy issuance and premium adherence to service‑level timelines.
• Escalate servicing, premium payment or technical issues as needed.

• 1+ year of insurance experience or equivalent foundational insurance knowledge (preferred).
• Experience in a servicing environment (broker or company).
• Knowledge of multiple lines of commercial insurance (preferred).
• Strong administrative skills and attention to detail.
• Computer literacy: MS Outlook, Excel, Word.
• Strong written and verbal communication and interpersonal skills.
• Good time‑management and prioritization to meet service‑level deadlines.
• Team player who can step up to new challenges.

Competitive base salary ($51,000‑$72,000 for New York positions) with bonus eligibility. Comprehensive benefits package including health, wellbeing, financial security and professional development. Benefits details available at US Benefits Overview
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AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. Reasonable accommodations are available for applicants and employees with disabilities. If you need an accommodation, email