Print Operator

Position: Copy/Print Operator
Location: New York

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

As an Office Services Associate – Print at Opensity Solutions, you will be responsible for supporting all aspects of print production, reprographics services, and document management operations. This role plays a key part in ensuring high-quality print production, efficient workflow management, and excellent client service within a fast-paced office environment. The ideal candidate is detail-oriented, technologically proficient, and committed to delivering accurate, timely, and professional print and reprographics support.

This position reports to the Lead Office Services Print Associate or Client Relations Manager.

Hours:

Tuesday-Thursday 12pm-9pmFriday 1pm-10pmSaturday 12pm-9pmKey Responsibilities Print Production & Management Operate and maintain digital printers, copiers, and wide-format printing equipment to fulfill daily print requests

Prioritize print jobs based on deadlines and urgency while maintaining workflow efficiency

Monitor print quality and adjust settings as needed to ensure consistency and accuracy

Troubleshoot minor print issues including paper jams, image distortions, and formatting concerns

Reprographics Services Support copying, scanning, binding, finishing, and other reprographics services

Manage reprographics queues and provide timely updates regarding project status

Maintain organized workflows to ensure service level expectations are met Quality Control Perform quality checks on printed materials to ensure accuracy, formatting, and presentation standards

Review proofs with clients and implement adjustments when necessary

Ensure all completed projects meet client expectations and quality standards

Customer Service & Communication Deliver exceptional customer service while managing client requests and expectations

Communicate professionally with clients, vendors, and internal teams regarding timelines and project updates

Collaborate with office services and workplace teams to ensure seamless daily operations

Inventory & Supplies Management Monitor inventory levels for paper, toner, ink, and print-related supplies

Coordinate supply orders to prevent shortages and minimize downtime

Assist with vendor communication and supply management as needed

Reporting & Administrative Support Maintain accurate records of print requests, materials used, and associated costs

Assist with reporting related to print volume, equipment usage, and operational tracking

Training & Development Participate in ongoing training and development programs to strengthen operational knowledge and technical skills

Qualifications

High school diploma or equivalent required; college degree preferred

Minimum of 1 year of print, reprographics, or office services experience preferred

Experience operating printers, copiers, and related office equipment

Strong attention to detail and organizational skills

Ability to multitask and work effectively in a fast-paced environment

Strong communication and customer service skills

Proficiency with Microsoft Office applications

Ability to maintain confidentiality and professionalism at all times

Core Competencies Client-focused mindset

Strong attention to detail and accuracy

Adaptability and flexibility in changing environments

Ability to prioritize tasks and meet deadlines

Strong problem-solving and decision-making skills

Team-oriented with a positive and professional attitude

Physical Requirements Ability to stand, walk, bend, kneel, and lift materials throughout the workday

Ability to handle print materials and operate office equipment safely

Frequent use of hands and fine motor skills for equipment operation and document handling

Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to $25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified…