Clerk Typist - NY HELPS - District Office

Job Description

Starting Date: Immediately

35 hours/week

7:30 am – 3:00 pm (inclusive of ½ hour unpaid lunch)

12 months per school year

The NYS HELPS (Hiring for Emergency Limited Placement Program Statewide) is a New York State program that allows civil service agencies to hire qualified permanent employees quickly without requiring a competitive civil service exam. It was created to help agencies fill critical vacancies by streamlining the appointment process, though candidates must still meet all other minimum qualifications for the job.

• Support all facets of the CPSE and CSE processes.
• Attend CPSE or CSE meetings to take meeting minutes, send invitations, track consents, and distribute post‑meeting paperwork.
• Coordinate, monitor, and file special education records, activities, and reporting.
• Assist with routine questions related to office processes.
• Respond to program‑specific inquiries from internal and external parties to provide information and facilitate communication.
• Enter and maintain program data.
• Organize, maintain, and complete Medicaid and STAC paperwork.
• Process scripts for related services.

• Strong communication and interpersonal skills for interactions with coworkers, supervisors, and the community.
• Ability to convey information and receive work direction.
• Customer service and human‑relations skills, including proper phone etiquette and discretion when working with the public and district personnel.
• Efficiency with word‑processing applications, spreadsheets, and databases.
• Maintain confidentiality when addressing student and family concerns.
• Attention to detail, problem‑solving, and strong organizational skills.
• Work positively with a team in a high‑paced environment.
• Previous school‑district experience preferred.
• Flexibility.

Graduation from high school or possession of a high school equivalency diploma, including or supplemented by a course in typing.

NOTE:

Office clerical experience, including typing, may be substituted for the high‑school requirement on a year‑for‑year basis.

NOTE:

Verifiable part‑time and/or volunteer experience will be pro‑rated toward meeting full‑time experience requirements.

Working knowledge of office terminology procedures and equipment; working knowledge of business arithmetic and English; ability to type from clear copy or rough draft at a reasonable speed; ability to understand and follow oral and written instructions; ability to write legibly; clerical aptitude; mental alertness; neatness, tact, and courtesy; and physical condition commensurate with the demands of the position.

• Interact professionally with staff and business people.
• Excellent phone etiquette skills.
• Excellent organizational skills.
• Excellent interpersonal skills.
• Excellent computer skills in Word, Excel, and Outlook.
• Detail oriented with proven experience reviewing written information for grammatical and format errors.
• Ability to work independently as necessary.
• Experience assisting with the completion of comprehensive reports used internally and externally.
• Maintain confidentiality.
• Punctual, hardworking, dependable, flexible, patient, and friendly.
• Excellent public‑relations skills and positive attitude.
• Excellent computer skills in Word, Excel, and Publisher.
• A team player/flexible, extremely organized, sense of humor, and able to accept constructive criticism.
• Perform calmly in a busy office setting.
• Strong work ethic.
• Enjoy working with high‑school students.
• Ability to multi‑task, prioritize, and work well under pressure.

Position Type: Full‑Time

Salary: $41,000 per year

Job Categories: Support Staff >
Secretary