Assistant Property Manager

Location: New York

Join Our Team at The Douglaston Companies What we are looking for:

At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Assistant Property Manager to join our dynamic team.

Why Choose The Douglaston Companies?

Continuous Learning and Development:
Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.

Community Commitment:
We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.

Career Advancement:
This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.

Back to the role:

What you will do:

Answer phone calls from residents, vendors, agencies

Maintain organized office space and assist in ordering required supplies, as per PM & RMAssist leasing department to obtain all necessary documents to maintain resident files

Create and maintain work orders for the property

Serve as first point of contact for resident walk-ins Liaison between residents, maintenance staff, vendors, and management

Assist with resident inquiries pertaining to rent payments and charges

Ensure residents are responded to promptly and within 24 hours of requests

Provide administrative support to Property Manager and Resident Manager Assist & support all team members in required trainings and scheduling

Assist Property Manager and Resident Manager in walking vacant apartments and ensure all apartments are prepared for move-in Coordinate move ins, move outs and tenant files with main office

Process move-outs: including scheduling move-out inspection, complete move-out paperwork and upload all required documents to Yardi and then notify PM & VPMonitor and update building/s parking space files; oversee parking leases, upload documents, updated vehicle information, update appropriate parking spaces, and enter parking charges

Maintain monthly extermination reports

Maintain organized office space and assist in ordering required supplies, as per PM & RMAssist leasing/compliance department in obtaining all necessary documents; lease renewals, annual recertifications, annual student certifications, and general leasing notices

Complete other tasks & special projects as required by management

What you should have:2-5 years’ experience in an administrative role within a Property Management office or related field

Bilingual in Spanish/English preferred

Strong customer service experience

Proficient with Microsoft Office Suite (word, excel and outlook)
Previous Yardi experience or Property Management Software required

Ability to work on and complete multiple projects in a timely matter

Strong organizational skills with attention to detail

Self-starter who can work independently and as part of a team Salary Range:$60,000 - $65,000 Annually Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Benefits:

Health benefits package including medical, dental & vision plans

Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.

Pet insurance for our furry family

Mental health resources, such as counseling, are available to our team members

Time off
- Paid Vacation time, Paid Holidays, Paid Sick days Employee Referral Program Tuition & certification Reimbursement Hybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role).Ask our recruiting team for more information!

Our Companies Since 1979, The Douglaston Companies have been at the forefront of building some of the most exciting, transformative…