Jr Workplace Support Specialist; Mailroom

Jr Workplace Support Specialist (Mailroom)

New York, NY (Local candidate only)

$23-26 hr (Weekly pay + Medical Benefits)

Long term Ongoing contract- no end date (Based on performance)

Full-time M-F (8:30am-5:30pm)

• Sort mail, such as returned letters, adjustments, bills, orders and payments;
  Dispose of junk mail
• Utilize mail and package delivery system to log all incoming mail.
• Resolve issues with incorrect, returned mail
• Process outgoing shipments (Fed-Ex, UPS, DHL and USPS);
  Weigh mail to determine correct postage
• Receive outgoing packages, mail and apply correct postage;
  Arrange for pickup of outgoing mail
• Triage all incoming work order tickets from CMMS systems and assign to correct delegate.
• Handle light office tasks such as photocopying and printing.
• Communicate regularly with vendors such as property management and parking services to process waivers for employees for building related services.
• Handle ordering and inventory control for technology, shipping, and office related supplies.
• Replenish PPE, First Aid, and all office supplies with scheduled cadences at designated stations throughout office.
• Complete inspections and audits of janitorial team procedures; provide feedback to vendor on areas to improve.
• Support setup of onsite meetings, events, and leadership visits.
• Support other tasks related to success of mission‑critical work for business.
• Attention to detail with a discerning eye for excellence.
• Excellent communication, interpersonal, organizational, analytical and problem‑solving skills. Focus on effective teamwork, capable of thriving in an autonomous environment.
• Willingness and ability to be on‑call to address critical incidents as and when they arise.

• 1+ years’ experience supporting facilities, hospitality or mailroom/processing shipments and mail
• Experience working with Fed Ex, UPS, DHL and USPS pick up/delivery policies
• Able to weigh mail and determine correct postage
• Comfortable wearing multiple hats; interested in supporting events as needed (setting up chairs, ordering inventory for office supplies, etc.)
• Able to learn ticketing systems to track work orders (CMMS ticketing/work order systems)
• Some understanding of handling work orders that come through in ticketing systems (e.g., employee needing something shipped)
• Must have worked in a role that required prioritizing tasks
• Must be very organized (to do list) to complete tickets and urgent matters before end of the day
• Requires a “can do” and “get it done personally”; not putting things off
• Must be able to lift up to 50 lbs. and climb up to 10 ft. ladders
• Ability to perform on‑call duties and overtime as required
• Able to support other office duties/teams and comfortable supporting other tasks on occasion
• Must pass standard background check

This position has been verified and officially approved by TCWGlobal.

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