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Front Desk Representative

Job in New York, New York County, New York, 10261, USA
Listing for: Phoenix House of New York
Full Time position
Listed on 2026-06-23
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Administrative Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Front Desk Representative (57221)
Location: New York

Overview

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Receptionist at Phoenix House, you will provide administrative support to the Executive Assistant and members of the Executive Team, ensuring smooth day-to-day operations and contributing to a high-functioning, responsive office environment

Responsibilities
  • Serve as the primary point of contact for all visitors, creating a welcoming and professional experience.
  • Answer, screen, and direct incoming phone calls in a courteous and efficient manner.
  • Provide day-to-day administrative support to the Executive Assistant to the CEO.
  • Assist with scheduling meetings, coordinating calendars, and managing logistics.
  • Monitor and maintain office supply inventory for the Executive Office.
  • Liaise with internal departments (HR, IT, Facilities, etc.) to support office needs.
  • Assist with special projects and initiatives as assigned by the Executive Assistant or Executive Team.
Qualifications
  • REQUIRED

    EDUCATION:

    High school diploma required;
    Associate’s or Bachelor’s degree preferred.
  • REQUIRED EXPERIENCE:

    2+ years of experience in a receptionist, administrative, or office support role. Experience supporting senior leaders or executive offices is a plus.
Competencies (KSAs)
  • Exceptional interpersonal and communication skills
  • Professional demeanor with strong customer service orientation
  • High level of discretion and ability to handle confidential information
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Comfortable using office technology and systems
Work Environment

This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

Job Details
  • PH Riverside - NY, NY
  • Full time - non-exempt
  • Salary range - $20.48 - $30.67
Benefits
  • 10 Pay Holidays
  • Paid vacation, sick time, personal and wellness time
  • Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
  • Pet insurance, legal support, and other supplemental insurance
  • A generous tuition reimbursement program
  • 403(b) retirement plan
  • Competitive wages and more...
Equal Opportunity

Phoenix Houses NY|LI conducts background checks, fingerprints, drug testing, TB testing, education verification, employment history, and/or reference checks before employment. Phoenix Houses NY|LI is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation, or executive order, including veterans and individuals with disabilities. EEO is the Law:
Applicants and employees are protected under Federal law from discrimination. More information can be found at: https://(Use the "Apply for this Job" box below)..

Phoenix Houses of New York is an equal opportunity employer.

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