Executive Assistant; Global Client Coverage

Department Profile

The Integrated Firm Client Coverage (IFCC) team, which sits within Integrated Firm Management, is responsible for identifying and facilitating cross‑business opportunities across Morgan Stanley’s wealth, investment management, and institutional divisions.

Role will require in‑office attendance five days per week.

• Act as first point of contact for inbound and outbound phone calls, applying discretion and judgment when dealing with sensitive information.
• Understand the important clients and colleagues, take accurate messages, and stay informed of manager’s whereabouts.
• Interface with various departments to collect information, respond to requests, and obtain services on behalf of the manager.
• Maintain manager calendar via Outlook, including scheduling meetings/conference calls, addressing conflicts, and assisting with hosting video conferences.
• Plan and organize internal events, including event registrations, conference room reservations, multimedia support, and catering requests.
• Arrange all aspects of domestic and international travel, including booking flights, providing itineraries, arranging hotels and car service, and assisting with international travel requirements (e.g., visas, entry letters).
• Prepare and submit expense reports in a timely manner, follow up on discrepancies and missing receipts to keep balances current.
• Create, edit, and format documents using Microsoft Office Suite and Adobe Acrobat Pro.
• Collaborate and gather documents for upload onto internal and regulatory systems or for printing and binding, if necessary.
• Manage shared sites such as Microsoft Teams, SharePoint, and other collaborative sites.
• Support the team by assisting with the onboarding/offboarding of contingent workers and employees, creating and maintaining mail groups, ordering office supplies, receiving guests/visitors, and handling all incoming/outgoing mail and packages.
• Process invoices and create funding requests using internal platforms.
• Assist on ad‑hoc projects and provide backup coverage for other administrative assistants as needed.

• Experience supporting senior executives, including heavy calendar management and phone coverage.
• Must be flexible covering senior executive in different time zones given New York base and frequent Asia/Japan travel.
• Experience working in the financial services industry (5–10 years).
• College degree preferred (or 5+ years of related corporate experience preferred).
• Excellent communication, writing, judgment, and problem‑solving skills.
• Strong attention to detail and solid organization/time‑management skills.
• Enthusiastic and positive team player willing to help out and work well with others.
• Ability to work in a fast‑paced environment and handle multiple tasks concurrently.
• Proficiency in the Microsoft Office suite, especially PowerPoint, Excel, and Outlook with email, calendar, and contacts. Knowledge of Office
  365 and Microsoft Teams is a plus.
• Japanese language skills preferred.
• Ability to be proactive and keep current with office procedures, technical training, and all policy guidelines and compliance requirements.
• Experience and knowledge of CSTO, Concur, SharePoint, Fieldglass, and Ariba is a plus.
• Solid typing skills (60+ words per minute).

At Morgan Stanley, we raise, manage, and allocate capital for our clients, helping them reach their goals in a differentiated way. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide our daily decisions. We support employees through the most comprehensive benefits and perks in the industry and offer ample opportunity for career mobility.

Expected base pay rates for the role are between $70,000 and $115,000 USD per year at the commencement of employment. Base pay, if hired, will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, and other managed benefit programs.

Morgan Stanley is an equal‑opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. For more information, please visit: