Business Operations & Office Coordinator

Business Operations & Office Coordinator
About the Role

TONYMOLY USA is seeking a highly organized, proactive, and resourceful Business Operations & Office Coordinator to support day-to-day business operations, office administration, executive coordination, internal projects, and employee experience initiatives.

This role is ideal for someone who enjoys variety, takes ownership, and can keep multiple moving parts organized across a growing business. The Business Operations & Office Coordinator will serve as a central point of coordination across departments, helping ensure projects move forward, communication stays clear, and the office environment remains professional, welcoming, and well‑run.

This is a hands‑on role that requires strong follow‑through, attention to detail, comfort with technology, and the ability to anticipate needs before they become issues.

• Support company‑wide operations and cross‑functional initiatives by helping teams stay organized, accountable, and aligned.
• Manage and maintain  boards, workflows, project updates, and task tracking.
• Support SOP maintenance, follow‑ups, and documentation to ensure processes remain current and accessible.
• Coordinate cross‑functional projects by tracking deadlines, owners, action items, and next steps.
• Assist with KPI tracking and recurring reporting across departments.
• Follow up on leadership meeting action items to ensure progress and accountability.
• Document business processes, workflows, and recurring procedures.
• Track company initiatives and help ensure priorities continue moving forward.
• Identify opportunities to improve coordination, communication, and operational efficiency.

• Coordinate internal and external meetings, including scheduling, agendas, materials, and follow‑up items.
• Arrange business travel, accommodations, reservations, and related logistics.
• Assist with research projects, vendor comparisons, business summaries, and administrative preparation.
• Coordinate vendors and outside partners as needed.
• Track and follow up on key initiatives, deadlines, and leadership requests.
• Support special projects that require organization, discretion, and timely execution.
• Help leadership stay focused by managing administrative details and keeping priorities organized.

• Own the day‑to‑day office environment and help create a positive, organized, and engaging employee experience.
• Oversee general office administration and daily office needs.
• Manage office supplies, snacks, beverages, mail, packages, subscriptions, and office‑related vendors.
• Coordinate office upkeep, repairs, maintenance requests, and workspace readiness.
• Plan and coordinate team lunches, company events, holiday gifts, employee recognition moments, and other culture‑building activities.
• Support new hire office logistics, including desk and workstation coordination, welcome kits, supplies, and first‑day readiness.
• Help ensure employees have the tools, information, and environment they need to be productive.
• Serve as a point person for office‑related questions and employee experience needs.

• Support the company’s recruiting efforts and manage the internship program from coordination through completion.
• Coordinate the internship program, including onboarding, scheduling, check‑ins, project tracking, and end‑of‑program presentations.
• Schedule interviews and support communication with candidates.
• Assist with job postings, recruiting coordination, interview logistics, and candidate follow‑up.
• Prepare onboarding materials and coordinate first‑day logistics for interns.
• Conduct weekly intern check‑ins to monitor progress, questions, and support needs.
• Track intern projects, deliverables, timelines, and feedback.
• Coordinate intern offboarding and final presentations.

• Support in‑office new hire onboarding and employee setup.
• Assist with PTO administration through Vacation Tracker and Justworks, including tracking for hourly employees as needed.
• Coordinate offboarding logistics, including equipment return, access updates, and administrative…