Sr On-Site Service Spec. Offsite MS

Sr On-Site Service Spec. Offsite MS (Open) Job Details

Job Title:

Sr On-Site Service Spec. Offsite MS (Open)

Location:

New York, NY, United States, 10036

Employment Type:

1 Contractor Onsite position / Temp to Engage

Provides operations functions in one or all of the following areas within an office environment: operates high volume duplicating and document scanning equipment, performs associated copying tasks, operates high volume mail processing equipment. This includes shipping/receiving, sorting, distributing and handling incoming/outgoing mail/faxes, applying postage, and providing copier maintenance/repair. May also perform entry-level bindery, QC, housekeeping, file services, or call center functions.

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager.

• Batch printing and copying.
• Creating binders, spiral bound, and creating custom tabs.
• Proficient in maintaining records of incoming and outgoing mail, packages, and shipments.
• Looking for a candidate that has work experience in Staples, Fed Ex Kinko's, or UPS.

• Runs high volume copy machines and performs binding and finishing work.
• Handle highly sensitive and confidential documents that may be time sensitive.
• Provide upmost in quality work due to the sensitive nature of documents and projects.
• Operate high volume scanners, image handling software, MS Office, and Email systems.
• Ensures convenience copiers are working properly, checking for quality via daily inspections.
• Clears paper jams and informs technicians of specific problems.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop‑off points.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required by the customer.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs to pre‑determined customer locations within and outside of the site.
• Maintains daily meter and service logs. May travel between customer's buildings.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping and/or receiving of materials.
• Uses shrink‑wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales.
• Uses all copier equipment, calculator, fax machine, postage meter, and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents.
• Performs duties of scanning, file conversion, and file naming.
• Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD search.
• Perform file formatting for printing/Excel files.
• Assist with coordinating projects that will be completed off site (BIS or Smart Source).
• Responsible for interacting and providing professional level support to users at various levels, including project managers, associates and partners.
• Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.
• Performs other duties as assigned.

• Requires high school diploma, GED, or equivalent work experience.
• Minimum of 1 year of experience in an office environment is strongly desired.
• Some related copy job experience is preferred.
• Complete Ricoh training within 90 days of hire and maintain any new training requirements.
• May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.

• Demonstrated competency in basic computer skills including proficiency in MS Office Suite.
• Technical aptitude with printers, copy and postage machines and other office equipment.
• Good customer service and organization skills.
• Ability to utilize a mixture of hardware and software (cost recovery, document management, advanced workflow).
• Requires knowledge and understanding of shipping/receiving procedures.
• Basis electronics knowledge is preferred.
• Possesses ability to work independently…