Medical Receptionist

Front Desk Receptionists

Location:

Wading River

Employment Type:

Full‑time

Schedule:

Day Hours

We are seeking a dedicated and professional Front Desk Receptionist to join our team in Smithtown / Stony Brook / Wading River. This role will serve as the first point of contact for patients, visitors, and medical staff. As a key member of our office, you will manage patient check‑ins, phone calls, appointment scheduling, and various administrative tasks while ensuring a smooth and welcoming experience for patients.

Strong communication, multitasking abilities, and a focus on exceptional service are essential.

• Reception & Greeting:
  Greet patients and visitors warmly, answering questions and directing them to the appropriate areas within the office.
• Phone Management:
  Answer, screen, and route phone calls efficiently, addressing patient inquiries or directing them to the appropriate department.
• Patient Check‑In/Check‑Out:
  Verify patient demographics, insurance information, and obtain required signatures and forms. Ensure all check‑in/check‑out procedures are completed accurately.
• Appointment Scheduling:
  Schedule patient appointments, confirm details, and ensure that patients are reminded of any required documentation for their visit.
• Payment Processing:
  Collect and process payments from patients for services rendered. Maintain accurate records and update billing information as needed.
• HIPAA Compliance:
  Ensure all patient data and communication are handled in compliance with HIPAA guidelines to protect confidentiality.
• General Administrative Support:
  Assist with general clerical duties such as filing, data entry, and document preparation.
• Evening/Weekend Coverage:
  Provide additional coverage for evening and weekend hours as needed.

• Education:
  
  High school diploma or GED required.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiarity with EMR systems is highly desirable.
• Excellent communication and interpersonal skills.
• Professional phone etiquette and the ability to communicate clearly with patients and staff.
• Ability to maintain strong attention to detail while multitasking in a busy environment.
• Basic knowledge of insurance verification, medical terminology, and office billing practices is a plus.
• Ability to handle sensitive patient information confidentially.

19.78 - 24.72

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