Collections Processing Assistant II - Shared Services Sorting & Delivery

Overview

The Book Ops Logistics Department is primarily responsible for receiving, processing, sorting, and delivering all new and circulating materials for 150 branches across 4 boroughs comprising the Book Ops member libraries. The workload volume for the Logistics Department is exceptionally high. These materials are all in high demand and selected to meet the needs of the communities of New York. This service level is a foundation of NYPL’s Strategic goal of “More People Reading More.”

It is made possible through the full staffing and leveraging of this unit. The unit supports countless projects aligned with Learning, Creating, and Reading.

This Collections Processing Assistant II serves three departments within Logistics Operations:
Receiving and Processing, Sorting, and Distribution. The primary function of this role is to ensure the timely delivery of library materials to the Book Ops member libraries. The significant steps involved in this process are receiving, transporting, processing, shelving, sorting, and delivering library materials accurately and timely. CPAs can work across any of these departments.

• Work with manual and automated systems to accurately sort library materials, supplies, and inter‑branch mail
• Prepare print and non‑print library materials for circulation (separate and shelve new materials, link records, label materials, cover library books for preservation, etc.)
• Receive and vet materials in the Integrated Library System (ILS)
• Transport book trucks and other book containers to designated destinations
• Separate designated materials and stage them for delivery
• Sort and deliver mail and packages throughout the building
• Perform mailroom duties at other library locations when necessary
• Vet and accept incoming materials from USPS, UPS, and other vendors
• When necessary, work within other Book Ops logistics units to serve our patrons
• Work on specialized projects as they arise
• Perform other related duties as required

• High School Diploma or GED

• Experience working in a fast‑paced environment
• Familiarity with Sierra

• Ability to follow written and verbal instructions
• Ability to process a large quantity of work while maintaining a high degree of accuracy
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Demonstrated ability to work independently or in a team environment
• Demonstrated flexibility, reliability, punctuality, and attention to detail
• Data entry knowledge
• Knowledge of Microsoft Word, Excel, and Google Drive
• Must be able to lift 50 lbs
• Must be able to push a loaded book cart

• Alert the supervisor if there’s a mechanical issue with our equipment
• Assist the supervisor in finding missing interoffice mail and packages

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

• Mixed Warehouse / Office setting
• Located in the Library Services Center (this building is not a public‑facing branch library)

• Lifting up to 50 lbs (required)
• Moving book trucks
• Moving bins
• Shelving at various levels

Pre‑Placement Physical Required? Yes

Local 1930

Non‑Exempt

• Monday – Friday
• 35 hours / week, 9 am – 5 pm
• Coverage of other departmental shifts as required, Saturdays and evenings as required

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if library priorities change. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such as, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate’s specific training, experience, education level, and skills.

No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union salaries are determined by collective bargaining agreement(s).