Records Management Specialist II

Records Management Specialist II

Employment Type:

Full-Time, Mid-Level

Department:
Office Support

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. The role involves managing electronic records, delivering training, and ensuring high-quality customer service to internal and external stakeholders.

• Customer Service Excellence:
  Ability to interact professionally with a wide range of individuals, resolving issues promptly and maintaining a positive approach.
• Strong Organizational and Time Management
  
  Skills:
  
  Proven track record of managing records, files, and data accurately and prioritizing tasks in a fast-paced environment.
• Adaptability with Technology:
  Comfortable using electronic records systems and quickly learning new software to enhance productivity.
• Training and Development Capabilities:
  Experience delivering training, creating clear instructional materials, and facilitating learning sessions.
• Effective Communication:
  Excellent written and verbal skills for documentation, team coordination, and end-user support.
• Team-Oriented with Independent Drive:
  Collaborative and self-motivated, capable of working independently and contributing to continuous improvement.

• Previous customer service experience focused on client satisfaction.
• Background in records or data management, including organization, maintenance, and retrieval of information.
• Proficiency with Microsoft Windows and related applications, such as the Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management platforms.
• Prior training experience, including designing, writing, and facilitating training modules.

• College Degree

• Health, Dental, and Vision
• Life Insurance
• 401(k)
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

We care about our employees and are committed to providing a comprehensive benefits package that supports your well‑being and professional growth.