Senior Mailroom Operator

Job no: 498956

Work type: Staff 1199 Union, Staff Full-time

Department: Communications and Public Affairs

Location: Wilf Campus, 500 West 185th Street, NY, NY

Categories: Clerical, Facilities/Maintenance

This position supports the Director of Print Production and RIETS Press operations by assisting with print production, logistics, forecasting, and day-to-day workflow coordination. The role is responsible for managing RIETS Press order fulfillment, online store operations, vendor coordination, and supporting community engagement initiatives, including visiting groups and campus events. Responsibilities include assisting with scheduling, job entry, job tracking, quality control, deliveries, and pickups between the Wilf, Beren, Brookdale, and Ferkauf campuses, including return deliveries and pickups.

This position reports to the Director of Print Production and RIETS Press.

Monday - Thursday: 9:00am-5:30pm;
Friday: 9:00am-2:30pm

• Analyze, process, and follow up on the workflow of the mail rooms by determining the best method for incoming/outgoing USPS mail, inter-campus mail, and overnight couriers
• Ensure the completion of jobs and monitor supplies
• Meet with clients and representatives of USPS, Fed Ex, UPS, and other vendors to clarify instructions, resolve complaints, negotiate schedules, and advise on cost‑effective methods consistent with the highest quality
• Coordinate all mail pickup and delivery, ensure outgoing mail and bulk mail are processed, and incoming mail is distributed appropriately
• In consultation with the Director of Print Production, coordinate all mailing requests, assign work to staff and student workers
• Coordinate the daily shuttle to Beren and Cardozo from the Wilf campus
• Enter all packages into the tracking system
• Operate the bulk mail process to include folding, inserting, labeling, and operating various mail equipment, and managing the mail list
• Maintain billing records and file management system of completed jobs, reviewing completed work for accuracy and quality; perform routine maintenance on machines
• Maintain the work area in a neat and orderly fashion
• Perform Mail Clerk and Messenger duties as required

• High School diploma and 4 years of related experience
• Bachelor’s degree preferred
• Equivalent combination of education and prior related experience will also be considered
• Knowledge of USPS Regulations, Policies, and Procedures
• Knowledge of computer operations as it relates to mail software
• Speaks to clients and colleagues in a respectful and thoughtful manner
• Develops effective relationships with peers, students, and employees
• Provides excellent customer service and has demonstrated attention to detail and good interpersonal skills
• Seeks to apply technology and innovation to improve efficiency and solve problems
• Ability to lift up to 50 lbs
• Must have a valid driver's license

Grade 6

1199 New Hire rate: $28.26 /
1199 One Year of Service rate: $28.84

As of July 1, 2026, 1199 New Hire rate: $29.60, & 1199 One Year of Service rate: $30.21

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.