Timesheet​/Visit Verification Specialist

Language Proficiency

Must be fluent in both English and Spanish.

Location: Brooklyn, NY

Job Type: Full-time (in person)

Pay: $22.00 - $24.00 per hour

With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

We are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well‑being and support your career growth.

• Employee Recognition Programs:
  We acknowledge and celebrate your contributions.
• Comprehensive
  
  Health Benefits:
  
  Medical, Dental, Vision, Accident, and Long‑Term Disability Coverage.
• Generous Paid Time Off:
  Ensure you can recharge and return to work refreshed.
• Retirement Benefits: 401(k) plan.
• Life Insurance:
  Company‑paid life insurance.
• Mileage Reimbursement.
• Opportunities for Professional Growth and Development.
• Employee Assistance Program.
• Perks Program:
  Exclusive deals and offers.

The Timesheet / Pre‑Billing Specialist is responsible for reviewing and processing caregiver timesheets and ensuring all client visits are accurately documented and prepared for billing. This role plays a critical part in revenue cycle operations by verifying visit data, resolving discrepancies, and updating pre‑billing systems so services can be billed promptly and in compliance with payer and agency requirements.

• Review and validate caregiver timesheets to ensure all visits are accurately recorded (dates, times, services).
• Confirm visits align with authorized care plans, schedules, and payer requirements.
• Identify, investigate, and resolve discrepancies such as missed clock‑ins/out, incomplete documentation, or unauthorized hours.
• Communicate with caregivers, coordinators, and supervisors to obtain corrections or missing information.
• Update and maintain pre‑billing systems to ensure visits are ready for billing.
• Ensure all required pre‑billing is completed and compliant prior to billing submission.
• Maintain organized and accurate records of timesheets, visit verifications, and billing support documentation.
• Assist with audits by providing necessary reports and supporting documents.
• Collaborate with coordination, payroll, and billing teams to ensure seamless workflow and accuracy.

• High school diploma or equivalent.
• 1–3 years of experience in home care and timesheet processing.
• Strong attention to detail and ability to identify discrepancies.
• Familiarity with EVV (Electronic Visit Verification).
• Proficiency in Microsoft Excel.
• Excellent organizational, communication, and time management skills.

• Home Health Care Experience.
• Experience with HHAeXchange.
• Experience with HHA/PCA timesheets and EVV verification.
• Ability to work in a fast‑paced, deadline‑driven environment.
• Proficiency with Microsoft Office 365 applications (Outlook, Excel, Word).