Bilingual Administrative​/Customer Service Associate

Position: Bilingual Administrative / Customer Service Associate
Location: Fayetteville

Bilingual Administrative / Customer Service Associate

Location:

Syracuse, NY area (Cicero / North Syracuse)
Pay:  $20.00 per hour

Schedule:

Monday to Friday, 8:00 AM–4:30 PM

Adecco is assisting a local organization in  North Syracuse, NY / Cicero area  with hiring a  Bilingual Administrative / Customer Service Assistant  on a  temp-to-hire  basis.
This is an office-based front desk position and is a great fit for someone with strong customer service experience who enjoys being the first point of contact for visitors and callers.

The person in this role will support a busy office environment by greeting visitors, answering incoming calls, routing questions to the appropriate department, assisting with data entry, and helping with general administrative tasks. The ideal candidate will be friendly, professional, reliable, and able to provide excellent service to both English- and Spanish-speaking members and visitors.

Responsibilities include:

Greet visitors and provide a welcoming, professional front desk experience

Answer incoming phone calls and provide friendly customer service

Assist English- and Spanish-speaking members, visitors, and callers

Route calls, messages, and walk-in inquiries to the appropriate department or contact

Perform general administrative and clerical duties as needed

Enter, update, and maintain accurate information in internal systems

Assist with basic Excel tasks, document preparation, filing, scanning, and recordkeeping

Maintain confidentiality and professionalism when handling sensitive information

Support the office team with additional tasks as assigned

Qualifications:

Strong customer service experience required

Bilingual in Spanish & English

Previous administrative, receptionist, front desk, call center, or office support experience

Professional phone presence and strong communication skills

Comfortable greeting walk-in visitors and assisting callers throughout the day

Accurate data entry and basic computer skills

Basic Excel skills preferred

Ability to learn internal systems and processes quickly

Dependable, organized, detail-oriented, and able to multitask in a busy office environment

Pay Details:  $20.00 per hour

Pay Details:  $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.