Enrollment Registrar Coordinator

Enrollment Registrar Coordinator

Queensborough Community College invites applications for the position of Enrollment Registrar Coordinator.

Reporting to the Associate Registrar, the Enrollment Registrar Coordinator will perform the following duties:

• Review student records to determine if students have met graduation requirements in degree and certificate programs
• Respond to inquiries and process requests sent to the general Graduation Audit email; communicate with students and advisors via email and phone regarding outstanding degree requirements
• Assist with creating and maintaining requirements (scribing) in Degree Works, the online advisement tool
• Process graduation waivers, substitutions and degree exceptions
• Assist with updating graduation statuses for students in batch
• Assist with duplicate and batch diploma orders through Parchment system
• Assist with post enrollment requisite check (PERC) processing
• Assist with processing change of curriculum/major requests
• Assist with reviewing records for repeated courses and adjusting records appropriately
• Provide front desk support, assisting students, faculty, and staff with exceptional customer service
• Update student data in CUNYfirst; assist with resolution of student records and graduation issues
• Generate queries in CUNYfirst and/or Degree Works
• May assist with the supervision and training of clerical and part-time staff
• This position may require work outside of standard business hours, including evenings and weekends, as needed.

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College’s commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission.

Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

Bachelor's Degree required.

• Experience with People Soft Campus Solutions (CUNYfirst Preferred)
• Registrar’s Office experience
• Experience with graduation auditing and using Degree Works
• Accuracy, attention to detail and the ability to function well under pressure
• Strong customer service skills
• Excellent computer skills, proficiency in Microsoft Office (Word, Excel)
• Ability to establish and foster collaborative relationships with faculty, staff, and students

Provides operational support for registration operations.

• Provides advice on academic and administrative registration requirements
• Interprets and communicates academic, registration and enrollment policies and procedures
• Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
• Complies, generates, and updates various reports, catalogs, and inventories
• Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
• Collaborates with College and University offices to address inquiries and concerns and resolve student registration and record problems
• May participate in activities related to course scheduling and maintaining course databases
• May monitor and revise the content of web pages and other communication materials
• Performs related duties as assigned.

Assistant to HEO

Non-exempt

$54,725 - $63,003. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension…