Licensing Specialist

Job Description

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (including those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the city’s transportation network.

Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.

TLC is seeking a dynamic and motivated individual to help the Agency continue its work to develop a modern, innovative approach to the licensing process with the key goals of providing excellent customer service to our clients and improving the efficiency of our internal operations. We are actively seeking technological changes and enhancements to modernize our processes, and as a Licensing Specialist within the Licensing and Standards Division, you will be a key part of that change.

The ideal candidate will possess experience working with a large operation(s); have a strong customer service background (preferably with diverse populations); and a background in using technology to enhance process. A keen understanding of current TLC Systems / applications and databases is a must.

• Candidate must currently be serving in a permanent Clerical Associate civil service title to apply or have taken and passed the Associate Investigator civil service exam.
• Interested applicants with other civil service titles who meet the preferred requirements may submit a resume for consideration.

Please go to cityjobs.nyc.gov and search for Job # 763202 or click the "Apply" button below.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.

Work Location:

Long Island City, NY

CLERICAL ASSOCIATE - 10251

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.