Clerical Associate - L III - Provisional

Duties & Responsibilities

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Under supervision, with some latitude for independent judgment, performs responsible clerical and related work.

• Performs responsible clerical work in various administrative and operational areas by processing, recording, checking, and maintaining records; files and invoices using alphabetical and numerical procedures including data/control coding; furnishes information and prepares reports requiring the selection of data from simple records or statistics.
• Performs ordinary mathematical computations.
• Checks records for accuracy of information and for conformity with established policies and procedures.
• Operates a telephone call directory, multi-line phone, or switchboard.
• Performs clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materials.
• Performs data entry and retrieval using a personal computer, video display terminal, or other automated office systems.
• Performs routine data processing functions in the area of production control.
• May perform incidental typing.
• May supervise and instruct a small group engaged in the performance of data entry and retrieval operations.
• In the temporary absence of the supervisor, may perform his/her supervisory duties not in excess of 30 work days or 210 hours in a calendar year.
• Compiles and maintains central file of health care setting and clinic patient medical records; compiles medical care and census data for statistical reports, maintains indexes on patient, disease, operation and other categories.

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

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