Office Manager

Office Manager What we're looking for

• An experienced and proactive Office Manager to serve as the operational backbone of Infinite's New York office. This is a hands‑on, ownership‑oriented role for someone who takes genuine pride in maintaining a polished, organized, and welcoming environment and who identifies and resolves issues before anyone has to ask.
• As Infinite continues to expand our presence, the Office Manager will play a central role in managing that growth operationally: anticipating facility and equipment needs, owning vendor relationships, and supporting the planning of in‑office events and client‑facing meetings. Ideal candidates will have at least one to two years' experience in an office management or operations role, ideally within a professional services or agency environment.

• Own the day‑to‑day operations of the office, maintaining a clean, organized, and professional environment at all times, including communal areas, the kitchen, supply stations, and printer/copy areas.
• Conduct regular walkthroughs to proactively identify and resolve maintenance issues, clutter, or supply gaps before they affect team productivity.
• Manage office supply inventory; monitor stock levels, place orders, and ensure supplies are consistently stocked, organized, and accessible.
• Serve as the primary point of contact for building management; coordinate facility maintenance requests, staff and guest access, and issue resolution.
• Manage all incoming and outgoing mail and packages; ensure timely and accurate routing to the appropriate team members.
• Own conference room readiness: ensure AV equipment is functional, rooms are clean and properly set up, and technology issues are addressed promptly.
• Coordinate equipment logistics, including new‑hire laptop preparation (ensuring devices are updated, configured, and ready prior to start dates) and basic troubleshooting or vendor coordination for equipment issues.
• Support the planning and execution of in‑office events, including team gatherings, internal celebrations, and agency‑wide meetings; coordinate catering, logistics, and setup.
• Coordinate logistics for in‑office client meetings and board meetings, including room preparation, materials setup, and hospitality arrangements.
• Manage relationships with office vendors catering, supplies, cleaning services, and facilities contractors and ensure service quality meets expectations.
• Maintain organized records for vendor contracts, office expenses, and facilities‑related documentation; support basic expense tracking in Excel.
• Support onboarding logistics for new employees, including coordinating workspace setup, building access, and orientation materials.
• Anticipate and plan for the operational needs of a growing office, contributing to facilities planning as the agency expands.
• Demonstrate behaviors consistent with Infinite's values (integrity, agility, compassion, and courage).

• You have at least one to two years' experience in an office management or operations role; prior experience in a professional services or agency environment is a genuine plus.
• You are a self‑starter who owns outcomes – you notice when something is off, and you fix it before anyone has to ask.
• You are highly organized and detail‑oriented, with strong time‑management skills and the ability to juggle multiple priorities without dropping the ball.
• You are proficient in Microsoft Excel for expense tracking and inventory management, and comfortable across the Microsoft Office Suite.
• You have experience with basic AV and conference room technology and can troubleshoot common issues or elevate to vendors as needed.
• You have excellent interpersonal and communication skills and are comfortable coordinating with building management, vendors, and internal stakeholders at all levels.
• You bring a professional, collegial, and service‑oriented presence to everything you do and understand that a well‑run office is a direct reflection of the agency.
• You are comfortable in a fast‑paced, growing environment and can adapt as office needs evolve.
• You are physically able to lift and move packages and office supplies as needed (up to 50 lbs).