Office Coordinator

The Role

The People Experience & Office Coordinator is the heartbeat of Wpromote x Giant Spoon's New York office — the go‑to person who keeps things running smoothly, makes employees and guests feel welcome, and plays an active role in building the kind of culture employees love. This hybrid role sits on the People Operations team and partners closely with the broader People Operations team as well as IT, Payroll, and other cross‑functional partners.

You will be based out of our Wpromote x Giant Spoon NYC headquarters Tuesday through Thursday each week, with in‑person flexibility on Monday and Friday, with remote management responsibilities for our Industrious Midtown shared workspace.

The ideal candidate is organized, energetic, and genuinely passionate about creating great experiences — whether that’s a seamless first day for a new hire, a well‑run team event, or a spotless kitchen. You have a natural enthusiasm for people programming and a deep appreciation for DEI, and you’ll play an active role in supporting Employee Resource Groups and helping build a workplace where every employee feels seen and valued.

You thrive in a fast‑paced environment, know how to juggle competing priorities, and bring a can‑do attitude to everything you do.

The anticipated annual salary range for this position is $60,000 - $70,000. Salary is determined based on a wide range of factors, including relevant experience, knowledge, skills, job duties, and geographic location. For this role, we also offer programs such as medical/dental/vision insurance, 401(k) matching, paid time off, and various other benefits and perks.

• Serving as the face of the Wpromote x Giant Spoon NYC HQ—welcoming employees, clients, and guests, and ensuring every visitor feels taken care of
• Maintaining a clean, organized, and aesthetically thoughtful office environment, including conference rooms, common spaces, and the kitchen
• Managing office supply and kitchen inventory, placing orders as needed with budget in mind
• Coordinating with external vendors and building management
• Owning all coordination and catering needs for in‑person client and team meetings, including ordering, set‑up, and cleanup
• Receiving, sorting, and managing all incoming and outgoing mail and deliveries
• Managing NY office‑related expenses and supporting expense reporting
• Responding promptly and professionally to employee questions and requests related to office operations
• Identifying and implementing process improvements to make the office run more efficiently, in partnership with the HR Manager
• Supporting ad‑hoc office projects, including space planning, in‑office events, and emergency or closure communications as needed

• Managing day‑to‑day operations for our Industrious Midtown shared workspace remotely, coordinating with Industrious to submit work orders, create key‑cards, register guests, and coordinate onsite meetings
• Ordering office supplies and food orders with support from on‑site employees as needed
• Working closely with the POPS team and on‑site employees on office requests, needs, and engagement initiatives
• Assisting with other location office operations and remote employee requests on an as‑needed basis

• Supporting smooth onboarding and off‑boarding experiences for all employees in NY
• Ordering and coordinating gifts and gift cards for employee anniversaries and life events
• Posting employee anniversaries and birthdays in the appropriate Slack channels to celebrate our employees, partnering with supervisors on blurbs as needed
• Facilitating the execution of various agency‑wide events, coordinating with the LA office to ensure consistent experiences
• Supporting People Operation processes and ad‑hoc requests
• Coordinating the logistics and programming of company‑wide meetings and all‑hands events, including agenda coordination, speaker outreach, scheduling around leadership availability, and MC’ing as needed

• Supporting Employee Resource Groups (ERGs) with administrative operations, including managing ERG charges, tracking…